Solutions Engineer

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Århus C

Do you have a flair for customer support and a natural interest in integrations and API? We are looking for an Aarhus-based Solutions Engineer to help bring further value to our awesome customers.

Adversus is an all-in-one call center platform that contributes to optimizing, automating, and effectively managing all of our customers' outbound activities. Our platform is a cloud-based Software as a Service (SaaS), where we continually develop and optimize based on our users' needs and feedback. Today, we are 29 employees, with 24 working from our headquarters in Aarhus, where we handle every aspect of the business, including sales, support, development, marketing, and administration.

Your role as our Solutions Engineer

Your primary responsibility will be to advise potential and existing customers on custom implementation, integration and configuration from a technical aspect.

When are you a success in this role?

Ultimately, a top-notch Solutions Engineer drives sales and retention by creating specialized business software solutions tailor-made to the customer's needs. Whether you've previously been a sales consultant, customer supporter, project manager, or analyst, these are transferable skills to our Solutions Engineer.

Responsibilities:

  • Create custom software solutions and setups for customers.
  • Support the sales and support team with technical requests.
  • Draft and deliver presentations on specific products.
  • Test performance of implemented solutions.
  • Follow-ups with customers after implementation.
  • Develop and maintain customer relations.

Qualifications:

  • Experience with customer support.
  • Interest in integrations, API and/or SQL.
  • Familiarity with business hardware and software systems..
  • Think creatively and see solutions.
  • Attention to detail.

As our Solutions Engineer, you need to have an in-depth understanding of all functionalities in Adversus. To achieve this knowledge, you will take on the role of a Customer Supporter during the first period of your employment. You and your immediate manager will agree on the right time for you to advance into the position of Solutions Engineer.

What do we offer?

You’ll join an energetic team with high ambitions and a flat organization. Our company culture is easy-going and informal because we know everyone performs better when they have fun while working.

You’ll get a delicious catered lunch every day, and if you get hungry before or after, there’s always fruit, snacks, and plenty of beverages. Every Friday, we cheers to a great week with a beer, RTD or soda while wrapping up the work.

We love to have a good time at the workplace, but we also know that getting together outside work further strengthens the bonds between colleagues. That’s exactly why we plan monthly out-of-office social events for all Adversuians, such as padel tennis, board game nights and pub crawls.

We offer you a full-time position at our office in Aarhus with a competitive salary package in line with your qualifications and experience. Health insurance and pension are included. If it’s relevant for you and agreed upon with your manager, we also offer education or courses to support the development of your professional and personal skills.

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Administrativ medarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Århus C.

Jobbet er oprettet på vores service den 3.4.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Administrativ medarbejder
  • Århus C
  • Mandag den 29. maj 2023

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