Supportkonsulent til arbejdsmiljøsoftware

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Århus N

EcoOnline is one of the fastest growing software companies in Europe. We develop SaaS (Software as a Service) solutions for all types of businesses with the goal of preventing human and environmental damage in health, safety, environment and quality (HSEQ). This way, we help save lives and take care of the environment.

In addition, we offer software solutions that help our customers create safe, sustainable, efficient and attractive jobs. More than 7,000 companies and 80 industries based in Europe have chosen EcoOnline, as a supplier of user-friendly SaaS tools within HSEQ. We have a rapid growth and today we are more than 800 talented colleagues in our offices in Norway, Sweden, Finland, Denmark, Ireland, United Kingdom, US and Canada. Our vision is to be the preferred provider of HSEQ tools & services and deliver sustainable results for our customers around the globe.

To continue to grow, we are now looking for a new colleague. As a Support Consultant at EcoOnline, you will be an important part of the company's further growth, and you will gain valuable experience and a professional network.

The Team:

You will be a part of our dynamic Customer Success team, that also include the rest of our Training team, Product Specialists, SES Services and Customer Success sales a total of 14 people.

You will also share knowledge, workflows, and information with the rest of our global training team in EcoOnline to align on training procedures and strategy. We are also present in Norway, Sweden, Finland, UK & Ireland and the US.

Why you should join us:

  • We are looking for a person to join our team of great colleagues in a fast-moving SaaS business, that wants to make a difference for our customers and who have a desire to deliver high quality support.
  • You will mainly support our customers as a first line support, where they will ask questions related to our software, primarily Chemical Manager or other SaaS products from our portfolio.
  • You will join our team with a positive mindset and be a great contributor to the office spirit.
  • EcoOnline promotes a good work-life balance, and it is possible to have flexible hours and days at both your home office and our joint office with the team.

Responsibilities:

  • You will be a person that enjoys delivering good service to our many customers.
  • As a part of your introduction, you will learn about our products, internal systems, and processes. It is important that you have a high level of IT-experience (software) and are a people person.
  • You will work closely with both our SDS Services team and CS sales team and assist the Account Managers with customer cases and supply them with potential leads for sale.
  • You must be willing to meet our general compliance requirements as part of your onboarding.

Your Skills:

  • 1-2 years of relevant experience, or newly degree educated
  • High level of digital skills – IT, software, digital platforms
  • Proficiency in English and Danish speaking
  • Great pedagogical and people skills

Additional Skills:

  • Experience with similar support-tasks for IT-companies will be an advantage.
  • Some knowledge and experience on Chemical/EHS related topics will be an advantage but not a requirement for applying to this position.

*Please note this is a project based role, i.e. the role will be required for 6 months, but with the view of potential extension. We are also willing to consider part time applicants.

Apply here: Support Consultant - EcoOnline (teamtailor.com)

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Administrativ medarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Århus N.

Jobbet er oprettet på vores service den 2.3.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Administrativ medarbejder
  • Århus N
  • Onsdag den 26. april 2023

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Statistik over udbudte administrative medarbejdere i Århus N over tid

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