Finnish-speaking Customer Advisor
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København SV
Are you full of bright ideas and fluent in Finnish? Join our office in Copenhagen and embark on a new customer service adventure!
We are looking for a Finnish-speaking customer service advisor to join our team supporting customers within the lighting industry 💡 You will be responsible for being our external face to our customers when they call in and need help. You will handle our customers' inquiries by phone, email, and chat. Since we are responsible for many different types of cases, you will get to immerse yourself in various problems and aim to always find the perfect solution for the customer.
In this role your technical understanding, immersion, and responsibility are central. We trust that you take responsibility for solving your tasks and trust your own decisions. Your role will involve several technical questions from both professionals and private individuals. Therefore, it will be a big plus if you have good technical knowledge of smart homes, and technology and are generally interested in this.
We think you'll be a great match for this role if:
You like to work quickly with great colleagues and fantastic customers. Since we work a lot according to common goals, we hope you are goal-oriented and strive to improve. It would be great if you have a technical understanding and can find your way around a smartphone. Previous experience is a plus, but not a requirement, as we value your skills more!
Why choose us? Because Concentrix + Webhelp offers:
💰 A fixed monthly salary
🚀 Good career development and training opportunities with the help of our internal career program Get Ready!
🤝 The opportunity to work for a global company in an amazing team with supportive colleagues
🏡 Possibility to work from home after probation
Our team is looking forward to welcoming you on board, but first, there are some steps in the recruitment process. The recruitment process consists of an initial phone screening, an interview together with the hiring manager and recruiter, and finally, a reference check.
START: According to the agreement, preferably in April 2024
LOCATION: Our Copenhagen office at Borgmester Christiansens Gade 50, 2450 Copenhagen - with the possibility to work from home after the probation period
EMPLOYMENT TYPE: Full-time, Permanent
WORKING HOURS: Monday to Friday between 08:00-18:00 (on a varying schedule)
APPLICATION DEADLINE: 14/4/2024 - We are hiring continuously, so the position can be filled before the application deadline expires - don't hesitate to send in your application right away!
If you have any questions related to the vacancy, please reach out to Maria Blom [email protected] (in Finnish or English).
Kilde: Jobnet.dk
We are looking for a Finnish-speaking customer service advisor to join our team supporting customers within the lighting industry 💡 You will be responsible for being our external face to our customers when they call in and need help. You will handle our customers' inquiries by phone, email, and chat. Since we are responsible for many different types of cases, you will get to immerse yourself in various problems and aim to always find the perfect solution for the customer.
In this role your technical understanding, immersion, and responsibility are central. We trust that you take responsibility for solving your tasks and trust your own decisions. Your role will involve several technical questions from both professionals and private individuals. Therefore, it will be a big plus if you have good technical knowledge of smart homes, and technology and are generally interested in this.
We think you'll be a great match for this role if:
You like to work quickly with great colleagues and fantastic customers. Since we work a lot according to common goals, we hope you are goal-oriented and strive to improve. It would be great if you have a technical understanding and can find your way around a smartphone. Previous experience is a plus, but not a requirement, as we value your skills more!
- You speak and write Finnish fluently (at least C1 level)
- You have a good command of English, both spoken and written
- You are efficient and professional
- You are proactive and feel confident working independently
- You are service-minded and can turn negative customer situations into positive ones
Why choose us? Because Concentrix + Webhelp offers:
💰 A fixed monthly salary
🚀 Good career development and training opportunities with the help of our internal career program Get Ready!
🤝 The opportunity to work for a global company in an amazing team with supportive colleagues
🏡 Possibility to work from home after probation
Our team is looking forward to welcoming you on board, but first, there are some steps in the recruitment process. The recruitment process consists of an initial phone screening, an interview together with the hiring manager and recruiter, and finally, a reference check.
START: According to the agreement, preferably in April 2024
LOCATION: Our Copenhagen office at Borgmester Christiansens Gade 50, 2450 Copenhagen - with the possibility to work from home after the probation period
EMPLOYMENT TYPE: Full-time, Permanent
WORKING HOURS: Monday to Friday between 08:00-18:00 (on a varying schedule)
APPLICATION DEADLINE: 14/4/2024 - We are hiring continuously, so the position can be filled before the application deadline expires - don't hesitate to send in your application right away!
If you have any questions related to the vacancy, please reach out to Maria Blom [email protected] (in Finnish or English).
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Administrativ medarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København SV.
Jobbet er oprettet på vores service den 19.3.2024, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Administrativ medarbejder
- København SV
- Søndag den 14. april 2024
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