Danish speaking Market - Content Review, Dublin, Ireland

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Udlandet

CPL, Dublin, Ireland, is looking for a Danish speaking Market - Content Review.

Main responsibilities:

  • Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content
  • Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site
  • Becoming and remain knowledgeable about client’s products and community standards
  • Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users
  • Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience
  • Recognising trends and patterns and escalating issues outside the company policy to the global team
  • Identifying inefficiencies in workflows and suggest solutions

Skills & Competences:

  • Strong personal resilience with the ability to operate in a pressured and fast paced environment
  • Strong interpersonal skills, verbal, and written communication skills and most importantly – empathy
  • High adaptability and positive approach to challenges
  • Ability to make decisions, prioritise, solve problems and work as part of a team
  • Effective Time management & Prioritisation skills
  • Ability to consistently hit KPIs on time

Language Skills: *

  • Very good level of Danish language in oral and written communication, with in depth understanding of culture and social trends in the region
  • Advanced level of English (C1)

Contract:

Full-time, permanent with Covalen Solutions

Full training is provided!

Compensation:

  • €27,000 per year as base salary
  • *For the Evening shift: 25% salary uplift for the late hours from 10pm to 2am (in total, up to €30,200 per year)
  • *For the Evening shift: €12 per day (before tax) as travel allowance
  • Free meal (lunch or dinner) on site
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive Training and access to CPL's Wellness Programme
  • Tax Saver and Bike-to-Work Scheme

Working hours: Candidates are choosing between Day shift (9am – 5:30pm) or Evening shift (6pm – 2am). There are no rotations. Monday to Friday, occasionally weekends and bank holidays.

This is an office job:

  • Location: Dublin 18, Sandyford, Dublin South
  • Work from home / remote work is not an option. Employees are classified as essential workers.

More information:

Susanne Mannion, [email protected], +353 (0)1 614 6088

How to apply?

see the vacancy here and apply online:

https://www.CPL.com/job/danish-market-content-review-dublin-13

(ism EURES IE)

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Administrativ medarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 29.4.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Administrativ medarbejder
  • Udlandet
  • Fredag den 23. juni 2023

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