Customer Service Representative with Danish, Benalmadena (Málaga), Spanien
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Udlandet
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish speaking Customer Service Representative for their offices in Spain.
Position: Customer Service Representative
Location: Benalmadena (Málaga)
Employment type: Full-time
Remuneration: Base salary + bonuses.
Duties and responsabilities:
Requirements:
Benefits:
More information:
David Kennedy, [email protected]
How to apply?
Read the vacancy and apply online as soon as possible:
https://davidkennedyrecruitment.teamtailor.com/jobs/2419003-customer-service-representative-danish
Kilde: Jobnet.dk
Position: Customer Service Representative
Location: Benalmadena (Málaga)
Employment type: Full-time
Remuneration: Base salary + bonuses.
Duties and responsabilities:
- Communicate with customers through various channels (phone, email, chat)
- Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests
- Responsible for handling all support before, during and after travel related questions for Business customers
- Check rules and regulations for tickets regarding cancellation/change etc.
- Provide prompt, reliable, and accurate information to customers while maintaining effective communications during conversations
- Responsible for ensuring call resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction
- Accurately logging all interactions via Contact Management System
- Achieve call center metrics as defined by the Supplier
- Communicate positively with team members, customers, and other partners
- Escalate issues to the appropriate department according to procedures
- Ensure clients receive the highest level of service at any moment given.
Requirements:
- Very good level of Danish, both oral and written, fluent in English (at least B2 level)
- High school diploma or equivalent
- Travel business experience
- Ticketing skills / IATA is nice to have
- Preferably previous experience in a customer service role within Travel Industry
- Comfortable working in a call center environment
- Excellent communication skills
- Strong written, verbal and organizational skills
- User-level knowledge of computer technology, personal computer or other devices such as tablets, smartphones etc.
- Exquisite customer care, courteous attitude
- Positive and motivated mind-set
- Able to work independently, while being a team player at the same time.
Benefits:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Private medical insurance
- Relocation support
- Guidance and tools to reach your full potential.
More information:
David Kennedy, [email protected]
How to apply?
Read the vacancy and apply online as soon as possible:
https://davidkennedyrecruitment.teamtailor.com/jobs/2419003-customer-service-representative-danish
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Administrativ medarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Udlandet
Jobbet er oprettet på vores service den 19.6.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Administrativ medarbejder
- Udlandet
- Mandag den 14. august 2023
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Statistik over udbudte administrative medarbejdere i Udlandet over tid
| Dato | Alle jobs som administrative medarbejdere |
|---|---|
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