Service Center Agents - German speakers, Porto, Portugal

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Udlandet

Lufthansa Ground Services Portugal (LGSP) is a Portuguese company based in Porto with over 260 employees spread across Porto, Lisbon and Faro. The company is recruiting German Speakers for an onsite-based Service Center Agent.

Main responsibility:

  • Specialized support for airlines in over 350 airports worldwide

Main tasks:

Full remote ticketing services, passenger care in voluntary and irregularity situations, station support, project implementation backing and contact centre, among others.

Required profile:

  • Intermediate / advanced level of German (min. B1, ideally C1 / C2)
  • Fluency in English
  • Experience in similar fields (preferred)
  • Degree in Tourism, Languages and Literatures, or similar (a plus)
  • Focus on problem solving
  • Interest in acquiring new technical knowledge in the field
  • Availability to work in rotating shifts
  • Excellent communication skills

The company offers:

  • Open-ended contract
  • Specialized training in the area
  • Career development opportunities
  • Starting annual Gross Salary (14 months): EUR 14,070 / year
  • Night work allowance (22:00-07:00): +25% per hour
  • Meal allowance(s) according to daily worked shifts:
  • lunch / dinner EUR 8.80, supper EUR 6.62, breakfast EUR 3.30
  • Transport allowance: depending on distance between residence and office (minimum: EUR 4.50, maximum: EUR 14.50 per worked day in night shifts - 22:00-07:00)
  • Life & health insurance (after 12 months)
  • Retirement Savings Plan (after 24 months)
  • Air travelling benefits on most IATA airlines (e.g. Portugal – Brazil roundtrip: EUR 145)
  • Extra benefits: fruit, gym classes, German lessons, possibility of annual bonus

More information:

Guilherme Silveira, EURES Adviser based in Porto, , +351 22 098 9042, [email protected]

How to apply:

send an e-mail ASAP with your motivation and attached CV (in German / English) to [email protected] and [email protected]

(please include in the Subject: LGSP German).

(from EURES Portugal)

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Administrativ medarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 20.6.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Administrativ medarbejder
  • Udlandet
  • Tirsdag den 15. august 2023

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