International Project & Change Manager, Contract Logistics

Opportunity

The international project manager leads strategic projects in our Central Contract logistics business unit for all warehouses and depots with main focus on our products (services), processes & systems, touching a variety of parts of the technology platform(s).

Key accountabilities and responsibilities

1. Methodology

• Create, develop and maintain the project management methodology
  
  
• Co-develop overall change management methodology (with business change lead)
  
  
• Support the methodology with a practical and user-friendly toolbox that can be easily adopted from other project, program peers and contract logistics community for large, medium and small projects
  
  

2. User feed-back

• Ensure Product, Technology and operations teams are kept in the loop on project feedback, successes and failures – ensure to cater for direct feedback where possible, minimize communication layers to avoid noise – both from internal and external users.
  
  
• Provide input to the backlog owned by Product, Technology and operation teams for the next releases
  
  
• Set up a way for the teams to measure adoption and compliance of the system and process as per design, in alignment with change management
  
  

3. Operational Engagement

• Be actively involved on the selection and on-boarding journey for pilots & roll-outs
  
  
• Support and coach the operational, technical and Implementation Managers, leading the implementation of new product and technical roll outs
  
  
• Engage with operations, product and other stakeholders to ensure methodology is in line with their expectations
  
  
• Complement the change management methodology with a commercial storyline to be used in operational & customer pursuits
  
  

4. Growth

• Ensure the successful implementation lays the foundation for contract logistics (CL) growth
  
  

Required experience & skills

• Minimum 5-10 years’ experience in logistics and supply chain management industry
  
  
• Proven experience in large scale project management involving significant business change
  
  
• Track record on operational projects with the interface to technical teams (software engineers, TPM, platform teams)
  
  
• Advanced proficiency in project management tools including related systems/software
  
  
• Solid understanding of logistics and supply chain processes
  
  
• Excellent interpersonal and communication skills including experience with training others
  
  
• Passion, initiative and drive to continuously develop and work with creativity and innovation
  
  
• Result oriented and able to work independently as well as motivate a team