Team leader for a specialised (business driven) IT Service Desk, Copenhagen

Job ID: 11067

Would you like to lead a team in Nordea IT Service Desk & Support - delivering world-class end-user technology experiences to prioritised business areas?
In Nordea, we’re harnessing the power of technology to reinvent the future of banking. We know that great customer experiences require a team that leads the way in world-class service and operations – and you can make an impact. Though we’re a Nordic bank, we are also represented in other parts of the international environment. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career.
About this opportunity
We are looking for a person to lead, and further develop, a team which operates on the borderline between business and IT. The team adds value by delivering great end-user technology experiences to Asset Management and Markets. As the team lead for this specialised IT Service Desk, you are part of the IT Service Desk & Support leadership team and you ensure business aligned utilisation of resources through close collaboration with business stakeholders.
In Nordea, we’re harnessing the power of technology to reinvent the future of banking. We know that great customer experiences require a team that leads the way in world-class service and operations – and you can make an impact. Though we’re a Nordic bank, we are also represented in other parts of the international environment. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career.

What you’ll be doing:
You’ll be part of the IT Service Desk & Support leadership team and member of relevant leadership teams in business. The role is based in Copenhagen.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To do well in this role, we believe that you:

Your experience and background:
If this sounds like you, get in touch!
Next steps

Submit your application no later than 18/09/2022. For more information, you’re welcome to contact Rolf-Arne Halvorsen [email protected] or John Gunther [email protected].

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.