Regional Customer Insights Manager - Maternity Cover

Opportunity

• Would you like the opportunity to join an ambitious Marketing team, working on a world respected, industry leading brand, responsible for moving 20% of global trade every year?
• Would you like a great opportunity to impact the business on the basis of market & customer insights and trends?

This exciting and attractive position is a maternity cover, ideally based in Copenhagen, but we are flexible on location for the right candidate.

Our team of enthusiastic, innovative and customer-centric marketeers and insights managers builds brand value and solutions that drive successful growth in Europe, through a deep understanding of market trends and customers’ needs & pains.

We are pioneering a new integrated approach towards customers spreading across ocean, logistics and digital services requiring thinking out of the box and willingness to go new ways to move us forward.

Maersk is fast paced, challenging and with an international atmosphere where the environment is focused on high performance, results, and respect for our employees.

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs.

We are proud of our diversity and see it as a genuine source of strength for building high performing teams

Key responsibilities:

As Regional Customer Insights Manager you will, through timely and actionable market and customer insights, support and drive thoughtful and well-informed decision making with e.g., marketing, customer communication and sales.

You will also be accountable for identifying knowledge gaps - and initiating research together with your colleagues.

Other areas of responsibility:

• Based on both internal and external data sources conduct deep dives into market trends and topical issues
• Inform and qualify tenders with relevant insights, primarily on the basis of secondary data available
• Provide Marketing with relevant insights prior to campaign development
• When relevant, conduct customer research in Europe with the use of various methodologies to develop actionable insights.

Who we are looking for:

The ideal candidate has a relevant education (MSc) combined with a background in Market Research/Insights (3+ years), preferably from a B2B business.

Your analytical mindset, problem solving ability and communication skills enables you to deliver clear and actionable recommendations based on data.

Furthermore you:

• Have documented experience developing and embedding insights into an international organization
• Have project management skills managing different and complex projects and tasks at one time, sometimes under tight deadlines
• Are an extroverted team player with strong communication skills, enabling you to engage and influence stakeholders.

As a person you have a strong drive, can work independently, and at the same time are a strong team player, leveraging the experience of all members of the team when supporting the business.