Business Change Manager - support our processes through digitalisation

Job Req Number: 67992
Time Type: Full Time

Are you ready to use your understanding of processes and optimised digitalisation to ensure that our project management teams have the right framework to operate within?

Join a brand new team to become a catalyst for change. Here, you help your colleagues work more efficiently and impact the development of our customer integrations by ensuring we have the right processes in place.

Moreover, you get to make your mark on a new role and develop your skills in a dynamic environment.

Become one of our catalysts for change

At our contemporary HQ office environment in Hedehusene, you become part of a brand new team within our Global Customer Implementation Centre of Excellence. This new team will act as an elevation hub for customer implementation and customer integration within DSV, ensuring that the right set-up, tools and frameworks are in place for us to operate within.

Joining us, you become part of a vibrant, international and diverse community, with colleagues in Hongkong, the Netherlands, Poland, Portugal and Romania. As we are still setting the team, you will be able to impact how we operate and collaborate.

“It’s a flexible environment, where we typically work 3 days at the office and 2 from home. There will also be some travel involved, as the team has a global scope, but most tasks are handled virtually,” explains Senior Manager Ann Katrine Mølgaard Jensen.

Ensure an efficient process for a new application

Stepping into this key position, you will work to improve and safeguard operational efficiency and transparency with the aim to make it easy to do business with DSV. More specifically, you will be working hands-on with the implementation of a new application which supports customer integration process and reporting.

Your key tasks include:

• Identifying and implementing the new process in workflow support applications
• Working closely with key stakeholders from business and IT to ensure the appropriate governance and foundations for their work
• Guiding and driving operational excellence initiatives with stakeholders across the DSV organisation
• Taking ownership of the Centre of Excellence governance and ensuring alignment

IT-savvy and project management experience

You are structured, hands-on and pragmatic, which enables you to take ownership of the project and prioritise your tasks. You know how to ask questions, create buy-in and make iterations.

Also, you navigate with ease at all levels of an organisation, and it is important that you are transparent in your communication and ready to state your case to management and peers alike.

Moreover, we imagine that you bring:

• An educational background in business or another relevant field
• Experience with digitalisation and IT applications
• Knowledge or interest within process optimisation and governance
• Stakeholder management skills and project management experience
• A strategic mindset to set the right lens for prioritisation
• Great communications skills in English

Want to know more and apply?

We will be happy to answer any questions you may have regarding the position and about your options in DSV. You are welcome to call Senior Manager Ann Katrine Mølgaard Jensen on +45 24 87 04 90.

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit DSV.com and follow us on LinkedIn, Facebook and Twitter.