E-commerce European Operations Manager - Vivino Wine Offers
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We’re changing the way people enjoy wine, and consequently disrupting one of the oldest industries on the planet. By harnessing the power of technology and social behavior, we’ve created the world’s largest - and smartest - wine community and marketplace. Over the next ten years, the global market for online wine sales is expected to grow significantly and Vivino will be at the forefront of this growth. Now is the time to join a fast paced and growing team.
We’re looking for an E-commerce European Operations Manager who can help us with our rapid expansion in e-commerce throughout Europe. We need someone who can communicate with many different parties, including Wine Producers, Importers, Fulfillment Centers, and Customers. This unique position will allow you to work in Haarlem, Netherlands or Copenhagen, Denmark with a dynamic and international team.
You will quickly become a Vivino Wine Offers expert so that you can help our customers quickly and efficiently receive the best curated wine offers in Europe. The work you do will have a direct impact in bringing great wine to wine drinkers and wine collectors with the satisfaction of knowing you’re helping build the world’s largest wine seller. You will report to the Director of Operations, who is based in San Francisco, USA.
Responsibilities
Required Qualifications
Nice-To-Have Qualifications
About Vivino
TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME
Vivino empowers people everywhere to enjoy wine to the fullest.
Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions of wine lovers. Vivino’s unique wine shopping experience leverages community data to suggest personalized wine recommendations for each individual user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.
We are a fast paced, growing team with offices in San Francisco, California and Copenhagen, Denmark. We also have teams around the world in: the UK, Netherlands, Italy, Spain, Germany, France, Ireland and Hong Kong.
Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity, but as an offering of a cultural experience that was once out of reach for many, but is now open to everyone.
Vivino’s Five Core Values Are:
Commitment to Diversity and Inclusion
Vivino is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status or any other characteristic protected by applicable federal, state, or local law.
Kilde: Jobnet.dk
We’re looking for an E-commerce European Operations Manager who can help us with our rapid expansion in e-commerce throughout Europe. We need someone who can communicate with many different parties, including Wine Producers, Importers, Fulfillment Centers, and Customers. This unique position will allow you to work in Haarlem, Netherlands or Copenhagen, Denmark with a dynamic and international team.
You will quickly become a Vivino Wine Offers expert so that you can help our customers quickly and efficiently receive the best curated wine offers in Europe. The work you do will have a direct impact in bringing great wine to wine drinkers and wine collectors with the satisfaction of knowing you’re helping build the world’s largest wine seller. You will report to the Director of Operations, who is based in San Francisco, USA.
Responsibilities
- Develop a process with EU Commercial Director for globally-sourced wines and exclusive partnerships
- Develop a consistent process on imports/exports between Vivino markets
- Serve as liaison between outsourced Customer Service BPO and Operations Analysts
- Work with Director of Operations to track KPIs and better use Vivino data for sourcing and operations
- Manage a team of (7) Operations Analysts throughout Europe (currently located in Denmark, The Netherlands, United Kingdom, Italy, Spain, France, and Germany)
- Partner with other functions of Vivino to ensure successful launches in new countries
- Daily, weekly, and monthly reporting on operational efficiencies, sales KPIs, and accounting procedures
- Evaluate current structure of team and implement changes as necessary
- Work on ad hoc projects with Director of Operations and EU Commercial Director
Required Qualifications
- 5-10+ years work experience
- 5+ years experience in operations, supply chain, logistics
- 2+ years experience in e-commerce
- 1+ year experience in managing a team, ideally remotely
- Excellent written and verbal communication skills in English
- Microsoft Office proficiency
- Ability to quickly make strategic decisions based on data
- Self-driven, entrepreneurial
- Ability to travel 25% of the time
Nice-To-Have Qualifications
- Passion for wine. Experience in the wine industry is preferred, though not necessary
- Cross-border supply chain experience
About Vivino
TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME
Vivino empowers people everywhere to enjoy wine to the fullest.
Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions of wine lovers. Vivino’s unique wine shopping experience leverages community data to suggest personalized wine recommendations for each individual user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.
We are a fast paced, growing team with offices in San Francisco, California and Copenhagen, Denmark. We also have teams around the world in: the UK, Netherlands, Italy, Spain, Germany, France, Ireland and Hong Kong.
Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity, but as an offering of a cultural experience that was once out of reach for many, but is now open to everyone.
Vivino’s Five Core Values Are:
- Always Strive for Better
- Work Together
- Earn and Offer Trust
- Be Approachable
- Lead with Data
Commitment to Diversity and Inclusion
Vivino is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status or any other characteristic protected by applicable federal, state, or local law.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i København S.
Jobbet er oprettet på vores service den 12.6.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Afdelingsleder
- København S
- Onsdag den 17. juli 2019
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