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Front of House Manager - Villa Copenhagen, a hotel unlike any other

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København V



Are you our new Front of House Manager?



Villa Copenhagen is a hotel unlike any other and we just opened as a new social scene in Copenhagen allowing the past, presence and future to come together in an inspiring and playful ambience. Were looking forward to going into the future together with our guests. A place where the unexpected happens and at the same time your expectations are reached. Checking in at Villa Copenhagen should always meet the guests needs and we believe in thinking differently and challenging the status quo. We think service is delivered directly from the heart and not from a book. Want to join the adventure?

We are now looking for you - our Front of House Manager.

Youll be responsible for a fantastic Front of house that will be responsible for a magic making team including Concierge, Night Manager, Shift Leaders, Receptionists, Guest Relations, Bell Captains and Individual Reservations.

You are expected to be involved in operations and perform all the same duties as your team. The devil is in the details and you love details. As Front Office Manager you work actively with the forecast and hours for your department and you make sure that your team members are aware on an everyday basis how they are expected to contribute to the performance of the department.

We are looking for a leader who wants to join us on our exciting journey and who shows the same enthusiasm and courage that characterize our organization. We believe that you are a person with a big heart, you care about mother earth, service is your passion, and you are a cosmopolitan spirit with a genuine love for Copenhagen.

Apply now if:

  • You have experience from a similar position in a 5*hotel, and have been working with both Front of House and inhouse sales/reservations in larger operations
  • You have a passion for people, developing and empower your team by coaching and involvement.
  • You are goal oriented, and always strive towards the best results both in guest reviews, financially and in our yearly employee engagement surveys
  • You are updated, curious and with a finger on the pulse
  • You have a positive, professional and happy attitude - and are able to lead and inspire your team to continue to being curious and ambitious
  • You love people and can interact on a personal level with both guests and your team
  • You are young of mind, flexible, engaged, and are attentive to details and quality
  • You are capable of working in a fast-paced environment
  • You care about Mother Earth & consider the footprint every decision would leave
  • You either speak one of the Scandinavian languages or English - and most important you are totally in love with Copenhagen


    • We genuinely think that service is delivered directly from the heart but to be able to do that we need a leader in the Front of House that creates the structure, routines, manuals and who always is on top of things so we follow our standards.

    You know when to be present in our Courtyard greeting guests not only at office hours. You lead by example and are good at finding the balance in between back off house duties and time with your team for coaching and fun in the front.

    We offer:

    Together with a team of dedicated and passionate people, you have the chance to put your very personal imprint and create a Villa Copenhagen that you - and we - are proud to be part of. We come from very different backgrounds and we love how that diversity positively influences our work.

  • A job where you have the opportunity to learn, grow and develop as well as inside our organization Nordic Hotels & Resorts
  • Salary package where pension and health insurance are included
  • As your department is open 24-7, the working hours could be daytime, evening and weekends, and of course you are responsible for your own working hours
  • Company benefits and great discounted room rates for yourself, family and friends within Nordic Hotels & Resorts and Nordic Choice Hotels
  • A job in an organization, where People, Planet and Profit goes hand in hand - and where we report on the triple bottom line
  • Are we the perfect match?


    • If the job sounds just like you please hurry up and apply by uploading your application, CV and a short video (no longer than 20 sec). Think personality - where you with a few words give us a feeling of who you are. You - the person behind the CV.

    Upload it already today and no later than august 23, 2020.

    We will conduct interviews on a continuous basis and close the recruiting process as soon as we find the right candidate, so please don't hesitate if you want to be part of this amazing team.

    You are reporting to Director of Operations, Lisette Jönsson.

    Stay tuned and follow us on SoMe for updates.

    The Villa story

    Villa Copenhagen is Copenhagen's new luxury hotel located in the old Central Post Building from 1912. We opened our Villa 1 July 2020 with 390 rooms in magnificent settings with a vibrant and intimate atmosphere - a place where old European charm and Copenhagen boldness meet. Villa Copenhagen is going to be Copenhagens new attraction, this is where diversity lives and where you find the perfect setting for meetings, co-working, entertainment, pop-up activities, events, modern design, art and drinks with friends.



    We live by our values - Contrast, Conscious Luxury and Happiness. These values form our daily lives at Villa Copenhagen as well as guide us towards our goal of being the best hotel for the world. To bring people together while limiting our environmental footprint and inspire our surroundings to push the boundaries for responsible business and life.


    Information og data

    Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".

    Arbejdsstedet er beliggende i København V.

    Jobbet er oprettet på vores service den 11.8.2020, men kan have været deaktiveret og genaktiveret igen.

    Rapportér
    Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
    • Afdelingsleder
    • København V
    • Søndag den 23. august 2020
    Rapportér

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