Director, Digital Product - Deliver on Promise
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As part of the Digital Development team, you will work with the “Deliver on Promise” product group, which ensures that customers are able to easily receive, collect, return and get help, along with other innovative omni-channel services. You will oversee and support the end-to-end product management process from strategy creation, product planning and build, to launch and optimisation – coordinating with stakeholders, UX and technology throughout that lifecycle. It will also be your responsibility to ensure the team is carrying out post release analyses to measure project effectiveness.
As Director, you will manage a team and be responsible for all 20+ Pandora international websites (excluding CN). You will act as the voice of the customer, translating needs into a product roadmap and backlog, prioritise and manage the team’s capacity to maximise customer and business value. Further to this, you will facilitate a long-term view of the industry and product domain to create a vision and product strategy for the portfolio within your domain. You will collaborate with other Product Directors on cross-product team dependencies and communicate to all parties involved which products will be released.
To understand the rationale behind competitors’ strategies, you will run complex market analyses across multiple teams (e.g. Retail Ops, Supply Chain). Based on this, you will construct business cases for strategic epics which demonstrate the ability to weigh up multiple competing business cases and test the assumptions of each to ensure the right product development is prioritised. You will also create the annual roadmap of your product group at the strategic epics level and ensure business readiness.
Additionally, you will:
- Ensure the ongoing health and performance of your products, making decisions on which products to grow, maintain and stop
- Establish OKRs at the start of a project to measure project effectiveness post go live
- Communicate with senior stakeholders to ensure the annual roadmap of your product group aligns with achieving strategic goals
- Support the creation of value propositions and new features/solutions that address problems
- Develop strong working relationships with relevant business owners for Pandora Business context and with Technology for retail-specific technology expertise
Your new team:
Pandora is a company with a big heart that takes great pride in treating our people well. During 2020, we are building up our new Global Digital Hub where we will ensure that digital is the heart of Pandora. We are building up a diverse team of thinkers, makers and doers, who will be responsible for designing, delivering and operating digital products and experiences for Pandora’s global business (online and in-store), in order to deliver a genuinely connected experience.
You will report to the VP, Digital Development and have managerial responsibilities. The Digital Development team is responsible for delivering on our strategic ambition to be industry leaders in digital; owning and delivering our digital product and technology vision, strategy and roadmap. We work closely together, with flexibility and the freedom needed to allow each other to focus on solving customers’ problems. We work in squads and tribes to deliver value in an agile environment.
What is needed to succeed:
We imagine that you are fluent in IT, have a university degree within a relevant field, and both a passion for, and work experience within Retail. You also have worked with pricing and financial planning.
Further to this, you have:
- Minimum 10 years’ experience in product management, having successfully developed and delivered on product strategies, from roadmaps through to product launch and optimisation
- Worked within an agile software environment to deliver customer-led outcomes
- Worked in a leadership position
Something about you:
You might be the person we are looking for if you are passionate and customer-oriented, approaching all business processes from the customer’s perspective. Being both structured and analytical, you are able to think long-term, and set targets to reach all goals. You thrive in connecting people and are a natural leader and influencer. Communication is your forte, and you easily relate to others, both technical specialists and non-technical stakeholders.
Additional information:
Application deadline: April 15, 2020
Expected start date: As soon as possible
This role is based in the Pandora Global Office in Copenhagen, Denmark. Candidates should be willing to travel up to 20 days a year.
Did we get your attention?
We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:
Christian Payne
Recruiter, Global Office HR
+ 45 53 70 90 80
[email protected]
If you see yourself in the position and would like to become a part of Pandora’s future . We look forward to hearing from you!
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.Pandoragroup.com.
Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.
About Pandora
Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores.
Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 26,000 people worldwide of whom more than 11,500 are located in Thailand, where the Company manufactures its jewellery. Pandora is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, Pandora’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i København
Jobbet er oprettet på vores service den 27.1.2020, men kan have været deaktiveret og genaktiveret igen.
- Afdelingsleder
- København
- Onsdag den 15. april 2020
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