DCS 800xA Support Specialist - Kalundborg

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Kalundborg

Make your ability count at NNE

We are experts in end-to-end pharma engineering, and our growth is built on our relationships, both with our colleagues and our customers. If you want to work on projects shaping the future of sustainable and intelligent pharma facilities, NNE is the place to be.

Let’s talk about the nice feeling of working at NNE

Does the idea of assisting the biggest projects excite you? Do you enjoy a technology oriented environment? And provide customers with an effective experience? Join us and be part of creating joyful moments.

As a team member of the Project & Hyper Care team, you will embark on an exciting journey, exploring the extensive portfolio of projects within Novo Nordisk Engineering. This experience will empower you to decide on your own path and shape your future within the organization.

When you join our team, you become a valued member of a diverse and enthusiastic group, consisting of professionals from diverse backgrounds. Together, we thrive on embracing issues, solving them directly, and achieving exceptional outcomes.

Project & Hyper Care is part of Manufacturing IT, which is a full-service provider of IT solutions within manufacturing for the pharma and biotech industries. We work with consultancy, design, implementation, support, and validation of IT solutions for some of the biggest pharmaceutical companies in the world.

Project & Hyper Care:

We Care. Always!

How you might spend your days

As a DCS 800xA Support Specialist, you’ll be working with a forward thinking and committed team where you’ll be:

  • Communicating with customers over the phone and ITSM to resolve their issues and inquiries, primarily related to DCS 800xA problems.
  • Gathering relevant information from customers and entering it into the appropriate ITSM systems.
  • Escalating complex issues to the relevant departments or team members.
  • Maintaining and updating knowledge bases, documentations, and best practices to support customer requests.
  • Continuously learning and developing both technical and non-technical skills.

Who you are

We care about who you are as a person. In the end, how you work, and your energy is what impacts the effort we do as a team. As a person, you:

  • Understand your colleagues’ individual and cultural differences
  • Are a good listener who always comes with solutions
  • Are aware of your surroundings and able to flag any concerns
  • Are agile and able to prioritize urgent tasks
  • Are able to collaborate on team projects
  • Are excited to build on the NNE culture of innovation

The miles you’ve walked

In all positions there are some things that are needed, and others a bonus. We believe these qualifications are needed for you to do well in this role:

  • You have a degree within IT, engineering or related field
  • You have minimum 3 years of experience with 800xA or DCS systems
  • You speak and write Danish and English


LocationKalundborgDepartmentManufacturing ITSeniority3-5 yearsEmployment TypeFull TimeWe’re experts bound by a noble cause and driven by passion

NNE is short for Novo Nordisk Engineering. And for all of us who work here, NNE means so much more. Some of us are driven by working on highly complex projects together with other leading experts. Others are inspired by a work environment with flat hierarchy and flexible conditions. And some love the fact that they work for a world leading engineering consultancy within the pharma industry. If there's one thing, we all share, it's the passion for what we do. Together we design and build pharma facilities that are essential for millions of patients all over the world.

Sounds like something you’d like to do? If you’re ready to join our passion, let’s hear from you.

Deadline of application is August 30th 2023

Questions before applying? Please contact Lead Engineer Carsten Klitgaard Villumsen on +45 31 91 16 48

Please note we only accept applications submitted through our online recruitment system.

To ensure an efficient and fair recruitment process, we encourage you to refrain from adding a photo in your CV. At NNE, we commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

We will invite to interviews on a running basis.

To learn more about us visit www.NNE.com


Information og data

Denne ledige stilling har jobtypen "Bygningsarbejder", og befinder sig i kategorien "Industri, håndværk og teknik".

Arbejdsstedet er beliggende i Kalundborg.

Jobbet er oprettet på vores service den 11.7.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Bygningsarbejder
  • Kalundborg
  • Torsdag den 31. august 2023

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