Data Analyst

We are searching for a Data Analyst for our newly formed Managed Services team within the Vendor Management function. You will be responsible for analyzing data and reports and transforming them into actionable insights that drive decision-making.

[xxxxx] is transforming into a leading fintech integrator for Danish banks by strengthening our product offering and transforming the technology estate. A central part of this journey is [xxxxx]’s tech transformation where outsourcing will be a natural, continuous part of the operating model to reduce complexity, increase efficiency, ensure access to international specialists, and focus the company. [xxxxx] has partnered with outsourcing vendors to manage many existing services and future-proof important platforms efficiently.

To support [xxxxx]’s strategic aspirations the Operations & Infrastructure division is adjusting its setup to handle a multi-vendor setup. This is the division you will be a part of. To ensure vendors and partners live up to [xxxxx]’s requirements and expectations and that their work is based on [xxxxx] priorities, a new area is being established for managing and governing vendors and partners. The new setup will handle [xxxxx]’s main partners.

You will get a role in shaping the data reporting setup and ensuring that necessary stakeholders have relevant data for decision-making. As a Data Analyst, you will be responsible for the analysis of data, reports, and documentation management. You will take part in setting up and configuring tools supporting data and reporting in the Managed Service function.

If you are experienced with data analysis, supporting business and operations while having technical expertise and the ability to communicate complex data this role is for you..

Primary task and responsibilities include:

• Creation, maintenance, and continuous improvement of the reporting setup and data sets.
• Transforming incoming data to data models for creating actionable insights.
• Communicate and visualize complex data to internal stakeholders.
• Manage and maintain documentation and systems that support the Managed Services function, ensuring adequate tools for reporting and that data is accurate and up to date.
• Close collaboration within the Managed Services team to ensure the information needed for your colleagues to perform is in place.
• Define future data needs, e.g. data points needed for SLA reporting

To succeed you will:

• Be proficient in data analysis, being able to manipulate and interpret data sets to form data models for analysis of trends and insights.
• Have excellent data management skills to ensure accuracy and reliability in reports.
• Be able to communicate complex data clearly and effectively to non-technical stakeholders.
• Have experience in reporting and visualization with a strong proficiency with BI tools.
• Have a good understanding of ITIL, ITSM, and application lifecycle management.
• Be excellent at cross-organizational collaboration.
• Have experience with ServiceNow either as a user or with configuration.
• Thrive in a fast-paced and continuously evolving environment.

Be your best self with [xxxxx]’s Benefits!

We offer a diverse range of benefits for our employees. Here are just a few of them.

• Professional development
• Healthy, varied lunch and fruit in the canteen
• Active staff associations: yoga, cycling, gokart, games, running, bowling etc.
• Flexible working hours
• Pension scheme
• Health and dentist insurance.
• Referral bonus
• Find out more about working life at [xxxxx].

What does the recruitment process look like?

1. Send us your CV: We want to get to know you
2. Screening call: Let’s chat and see if we’re a match
3. Meet your future manager and team: See who you’ll be working closely with.
4. Personality and cognitive test: Let’s learn more about you.
5. Meet our talent partner and your future manager once more: Get feedback on your test results.
6. Time to sign the contact: We’re ready to welcome and onboard you to [xxxxx]!

Make us aware of your talent

We are an equal opportunities employer. We hire top talent regardless of race, religion, color, national origin, sexual orientation, gender identity, and age. We encourage all qualified candidates to apply. See our full list of vacancies at https://www.[xxxxx].dk/en/vacancies/

If you have any questions related to the position, please contact Area Director Vendor Management Mikkel Tvermose Nielsen at Mikkel.Nielsen@[xxxxx].dk

You can also learn more about [xxxxx] by browsing our company culture book: weare[xxxxx].pdf