Field Service Engineer

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Allerød

The job:

We have a new opportunity for a Field Service Engineer to join our Life Science Solutions Groups’ Global Service and Support team. This is a field-based role based in Denmark, with frequent travel across Denmark and the wider Nordic region. To start with, the main technology covered will be PCR, sample prep and qPCR. In time, you will develop further technical knowledge on other products and applications e.g. Capillary Electrophoresis.

The role will require frequent travel to customer sites on a weekly basis (75-100% of work time). 50% of the work is expected to be in the Copenhagen area, with the remaining 50% across Denmark and the rest of the Nordic countries. Fairly frequent overnight stays may be required (up to 50% of work time). When not travelling, you will be able to work from home.

As a global company, we can offer exceptional career development opportunities and training resources, with a number of exciting career pathways dependent on your particular interests and skills. We will provide full product training when you start in role, with ongoing support as you find your feet.

What will you do?

  • Engage with customers and provide troubleshooting, Preventative Maintenance (PM), repair services, verification and qualification services in a professional and timely manner
  • Follow reporting responsibilities of Escalation, Field Service Report (FSR) and travel expense report submissions
  • Be familiar with and follow policies around handling of spare parts: ordering, usage, returns and inventory.
  • Maintain technical competency by attending trainings, employee meetings and remaining up to speed on new products, markets, customers and competitors
  • Collaborate and communicate with internal partners to resolve customer issues and improve processes

Who we are looking for:

  • A Bachelor’s Degree or other technical education in engineering, biology, chemistry, electronics, mechanics or related field, or equivalent work experience and knowledge
  • Some experience in a related technical customer-facing role
  • Aptitude for learning and understanding IT systems and processes, plus some technical, electro-mechanical and laboratory knowledge
  • Familiar with logical troubleshooting methodology
  • Fluent in English and Danish
  • Ability to deliver a high degree of customer satisfaction
  • Strong organizational and administrative skills
  • Able to exercise logic in setting work priorities
  • Ability to self-direct and requires minimal oversight
  • Possesses a valid Driver’s Licence

What’s in it for you:

  • Competitive salary
  • Sales bonus
  • Company car
  • Generous benefits package
  • Excellent career progression as part of a global company

We look forward to receiving your application in English. If you have any questions about the role, you can contact the Recruiter, Emma Lundie, at:

About us:

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.

Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.

With Thermo Fisher Scientific, it’s not just a career. It’s a chance to realise your best – professionally and personally.

Apply today!


Information og data

Denne ledige stilling har jobtypen "Elektroingeniør", og befinder sig i kategorien "Industri, håndværk og teknik".

Arbejdsstedet er beliggende i Allerød.

Jobbet er oprettet på vores service den 25.12.2020, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Elektroingeniør
  • Allerød

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