Senior business analyst for Business Process Management and Customer Experience
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Roskilde
Are you eager to be a part of something bigger? Ready to be professionally ambitious together with others? Then we might have the right opportunity for you.
We are looking for a specialist within the field of business process management and customer experience
You are a highly motivated specialist within Business Process Management and Customer Experience that will join our team Business Processes & Implementation.
As a well-proven senior business analyst, you will be part of the initiation of new fintech solutions. You will be assessing and aligning customer needs with use of your broad toolbox, including designing customer journeys and business processes. Furthermore, you will be a bridgebuilder between IT and business.
One of your tasks will be to mature our organization within both the field of business process management as well as broaden our ways of working with end-to-end customer journeys. This is carried out through development projects, training initiatives, ongoing communication, and stakeholder engagement.
We work with the entire BEC organization – development domains and programs, architecture, compliance, data, cloud a.m. We have our organizational and professional origin in our team, but your daily work will be with the agile development organization in BEC and directly with our customers.
We are a team of 10 dedicated people who drive the perspectives of our customers in the development and implementation of new fintech solutions. Our team works with Customer Experience, Business Process Management and Organizational Change Management/Implementation.
Our team is part of the area Customers & Business Development. The primary job of our area is to help BEC's various customers get the most out of being a BEC customer. The area consists of, among others, our customer account managers, customer consultants, and business owners who are responsible for the customer governance in BEC.
Primary task and responsibilities
You will work closely with the BEC development organization, our business owners, and representatives from our co-development banks.
Your primary tasks and responsibilities will include:
We are looking for you who love to explore and learn!
Preferably, you have master’s degree from e.g., the IT University, a Business School, or University (IT, Engineering, Social Sciences etc.) and minimum 5 years of experience from a similar position working with business processes, business architecture and/or customer experience preferably within the financial or technology sector.
To us, curiosity is essential, and at BEC you'll join a community of helpful, ambitious, and tech-savvy people who love to explore and grow. We ensure that banks can comply with the legislation such as reporting requirements, providing solutions for individual banks as well as the entire community of BEC banks.
As a person, we expect you to identify with the following:
With colleagues in teams distributed in Denmark and Poland, you must master English at a high level both in writing and orally.
Make us aware of your talent
Ready to join a culture of tech-loving people? Then we look forward to receiving your application and resume as soon as possible as we conduct interviews on an ongoing basis, and no later than February 10, 2023. If you have any questions related to the position, do not hesitate to contact Malene Baunsgaard, manager on +45 61 70 00 09.
We are committed to hiring top talent regardless of race, religion, color, national origin, sexual orientation, gender identity, and age. As a result, we encourage all qualified candidates to apply for the position.
We are looking for a specialist within the field of business process management and customer experience
You are a highly motivated specialist within Business Process Management and Customer Experience that will join our team Business Processes & Implementation.
As a well-proven senior business analyst, you will be part of the initiation of new fintech solutions. You will be assessing and aligning customer needs with use of your broad toolbox, including designing customer journeys and business processes. Furthermore, you will be a bridgebuilder between IT and business.
One of your tasks will be to mature our organization within both the field of business process management as well as broaden our ways of working with end-to-end customer journeys. This is carried out through development projects, training initiatives, ongoing communication, and stakeholder engagement.
We work with the entire BEC organization – development domains and programs, architecture, compliance, data, cloud a.m. We have our organizational and professional origin in our team, but your daily work will be with the agile development organization in BEC and directly with our customers.
We are a team of 10 dedicated people who drive the perspectives of our customers in the development and implementation of new fintech solutions. Our team works with Customer Experience, Business Process Management and Organizational Change Management/Implementation.
Our team is part of the area Customers & Business Development. The primary job of our area is to help BEC's various customers get the most out of being a BEC customer. The area consists of, among others, our customer account managers, customer consultants, and business owners who are responsible for the customer governance in BEC.
Primary task and responsibilities
You will work closely with the BEC development organization, our business owners, and representatives from our co-development banks.
Your primary tasks and responsibilities will include:
- Analyze as-is and design to-be business processes and customer journeys
- Prepare and carry out customer interviews
- Facilitate workshops with development teams and customers
- Further develop our concepts and methods
- Train and mature our organization within our field
- Engage with stakeholders
We are looking for you who love to explore and learn!
Preferably, you have master’s degree from e.g., the IT University, a Business School, or University (IT, Engineering, Social Sciences etc.) and minimum 5 years of experience from a similar position working with business processes, business architecture and/or customer experience preferably within the financial or technology sector.
To us, curiosity is essential, and at BEC you'll join a community of helpful, ambitious, and tech-savvy people who love to explore and grow. We ensure that banks can comply with the legislation such as reporting requirements, providing solutions for individual banks as well as the entire community of BEC banks.
As a person, we expect you to identify with the following:
- Understanding of the financial sector, and preferably financial technology
- Knowledge of business process management
- Knowledge of customer experience
- Strong analytical and problem-solving skills
- Eagerness to learn and teach others
- Driven by being “the customer voice” in a large organization
With colleagues in teams distributed in Denmark and Poland, you must master English at a high level both in writing and orally.
Make us aware of your talent
Ready to join a culture of tech-loving people? Then we look forward to receiving your application and resume as soon as possible as we conduct interviews on an ongoing basis, and no later than February 10, 2023. If you have any questions related to the position, do not hesitate to contact Malene Baunsgaard, manager on +45 61 70 00 09.
We are committed to hiring top talent regardless of race, religion, color, national origin, sexual orientation, gender identity, and age. As a result, we encourage all qualified candidates to apply for the position.
Information og data
Denne ledige stilling har jobtypen "Finansmedarbejder", og befinder sig i kategorien "Økonomi og jura".
Arbejdsstedet er beliggende i Roskilde.
Jobbet er oprettet på vores service den 23.1.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Finansmedarbejder
- Roskilde
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Statistik over udbudte jobs som finansmedarbejdere i Roskilde
Herunder ser du udviklingen i udbudte finansmedarbejder i Roskilde over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal finansmedarbejdere.
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Statistik over udbudte finansmedarbejdere i Roskilde over tid
| Dato | Alle jobs som finansmedarbejdere |
|---|---|
| 27. december 2024 | 2 |
| 26. december 2024 | 2 |
| 25. december 2024 | 2 |
| 24. december 2024 | 2 |
| 23. december 2024 | 2 |
| 22. december 2024 | 2 |
| 21. december 2024 | 2 |
| 20. december 2024 | 2 |
| 19. december 2024 | 3 |
| 18. december 2024 | 1 |
| 17. december 2024 | 1 |
| 16. december 2024 | 1 |
| 15. december 2024 | 1 |
| 14. december 2024 | 1 |
| 13. december 2024 | 1 |
| 12. december 2024 | 1 |
| 11. december 2024 | 1 |
| 10. december 2024 | 1 |
| 9. december 2024 | 1 |
| 8. december 2024 | 1 |
| 7. december 2024 | 1 |
| 6. december 2024 | 1 |
| 5. december 2024 | 1 |
| 4. december 2024 | 1 |
| 3. december 2024 | 1 |
| 2. december 2024 | 1 |
| 1. december 2024 | 1 |
| 30. november 2024 | 1 |
| 29. november 2024 | 1 |
| 28. november 2024 | 1 |
| 27. november 2024 | 1 |