Job ID: 10724

We are looking for a Business Process Manager within KYC Services. This is an opportunity for you to be part of KYC Services in a time where we are transforming to become the bank of the future, while securing seamless customer deliveries of today.

In today’s world, change is the one thing you can count on. But whatever the future brings, our customers remain at the heart of everything we do. That is where you come in. Working with dedicated colleagues in an exciting, fast-paced environment, you will help meet our customers’ changing needs.

We are courageous and explorative in our approach to innovating better ways of delivering banking services – anytime, anywhere. You will have the opportunity to learn and grow with us!

About this opportunity
As an expert in Business Process Management your role would be to develop and maintain business processes and act as an expert and sparring partner for process owners, managers, and employees.

You will define the BPM landscape in KYC Services together with Operational Process Managers. You will be a key hands-on contributor to the initiative of mapping the AS-IS and design the TO-BE Business Process Management set-up.

What you’ll be doing:

The role can be based in Copenhagen; Helsinki; Oslo; Stockholm; Tallinn; Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

Your experience and background:

If this sounds like you, get in touch!
Next steps

Please submit your application no later than 07/10/2022. For more information, you’re welcome to contact Head of Process Excellence, Keri Mikkelsen ([email protected]).
For your information, relocation support is not in scope for this recruitment, therefore applicants outside the listed cities will not be considered.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.