IT Application Coordinator - Enterprise Applications

We are looking for an IT Application Coordinator to join our Group IT Enterprise Systems team.

You will be based in our office in Fredericia or Copenhagen and be part of a global Group IT team, supporting our business in all Caverion operating countries in the Nordics and Central Europe.

Role Description

You will be responsible for the operational application management of our group-wide Microsoft 365 Application Services. In close cooperation with our IT Service Owners and vendors, as well as business key users you will ensure a smooth delivery of IT services towards our end-users.

Key accountabilities:
• Dedicated responsibility of multiple business applications used in different business units
• Ensuring correct support flow of requests and incidents together with our IT partners
• Follow-up on customer satisfaction and application costs
• Correct documentation and monitoring of assigned applications
• Contribution in development projects and correct on-boarding of new applications

Preferred background and qualifications:
• Bachelor’s degree in Information Technology or similar education
• Good understanding of IT operations e.g. ITIL framework
• Fluent communication in English, in addition to one of the Nordic languages or German
• Experience in supporting Microsoft 365 Services or other large online services
• Willingness to travel internationally

Additional competences considered beneficial:
o Experience in Application Management
o Experience in ERP solutions Workday and/or Microsoft Dynamics 365

We offer you a versatile area of responsibility in a growing multi-cultural organization with a great opportunity for training and self-development. You will collaborate within our global Group IT organization to reach our business-driven strategic objectives.

Got interested in this position?
For more information about the position, please contact Cornelis van der Brugge, Head of Operations, Group IT via email at [email protected].

Please send your application with salary request and CV until 02.06.2023.