Solutions Project Manager

We're looking for a Solutions Project Manager to manage and run technical and complex projects for and with our strategic enterprise accounts. You will be the glue that binds all stakeholders together - internally and externally - taking project lead on technical projects, all the way from project scoping to project evaluation, with the overarching goal of setting our customers up for success with the Playable platform.
We're looking for a Solutions Project Manager to manage and run technical and complex projects for and with our strategic enterprise accounts. You will be the glue that binds all stakeholders together - internally and externally - taking project lead on technical projects, all the way from project scoping to project evaluation, with the overarching goal of setting our customers up for success with the Playable platform.

This role is perfect if you are a technical project management professional looking to provide efficient solutions to both global enterprise accounts and national customers - and doing so in a growing SaaS (software as a service) scale-up. Working from our Aarhus office, you will report to the Head of Solutions & Services, working closely with the Solutions & Services unit, the Enterprise team, the Product unit and Customer Success unit.
This role is perfect if you are a technical project management professional looking to provide efficient solutions to both global enterprise accounts and national customers - and doing so in a growing SaaS (software as a service) scale-up. Working from our Aarhus office, you will report to the Head of Solutions & Services, working closely with the Solutions & Services unit, the Enterprise team, the Product unit and Customer Success unit.

About the Position
About the Position
About the Position
As our Solutions Project Manager, your primary responsibility will be to manage and run technical projects, ensuring we craft the best solutions for our customers, taking both their needs and the limits of our platform into account.
As our Solutions Project Manager, your primary responsibility will be to manage and run technical projects, ensuring we craft the best solutions for our customers, taking both their needs and the limits of our platform into account.

You will support both pre- and post-sales processes. In pre-sales, you will support our Enterprise Sales team in scoping technical projects, and bring forward subject matter experts to answer questions and demonstrate product capabilities as needed. In post-sales, you will be managing and running technical projects that can last up to a full year.
You will support both pre- and post-sales processes. In pre-sales, you will support our Enterprise Sales team in scoping technical projects, and bring forward subject matter experts to answer questions and demonstrate product capabilities as needed. In post-sales, you will be managing and running technical projects that can last up to a full year.

The projects you will be managing and executing may include tailor-made solutions, integrating with CRM systems, email platform providers, in-app experiences, and various analytics tools and also building gamified activities on our platform that meets the required standards of Playable. The Playable platform has more than 40+ native integrations to work with, and we aspire to provide viable solutions to all our customers.
The projects you will be managing and executing may include tailor-made solutions, integrating with CRM systems, email platform providers, in-app experiences, and various analytics tools and also building gamified activities on our platform that meets the required standards of Playable. The Playable platform has more than 40+ native integrations to work with, and we aspire to provide viable solutions to all our customers.

You will be the glue that binds internal and external stakeholders together, always making sure that both parties are in the know, and leaving nothing to chance. You are the project management professional that is required to guide and manage both regular and technical projects to successful completion, providing support and communicating in a timely manner.
You will be the glue that binds internal and external stakeholders together, always making sure that both parties are in the know, and leaving nothing to chance. You are the project management professional that is required to guide and manage both regular and technical projects to successful completion, providing support and communicating in a timely manner.

In sum, your responsibilities include
In sum, your responsibilities include

Supporting pre- and post-sales processes in scoping and managing technical projects

Efficiently handling incoming project requests in Jira and from the Enterprise team

Collaborating across our Product, Sales, and Customer functions in orchestrating solutions to customers' use cases

Addressing customer inquiries and collaborating with specialists for comprehensive solutions scoping

Oversee the creation of estimates, timelines, and ensure accurate documentation

Continuously improving our processes and managing changes accordingly

Measuring the success of a project, evaluating internally and externally, and reporting back to our customers

Supporting pre- and post-sales processes in scoping and managing technical projects
Supporting pre- and post-sales processes in scoping and managing technical projects
Efficiently handling incoming project requests in Jira and from the Enterprise team
Efficiently handling incoming project requests in Jira and from the Enterprise team
Collaborating across our Product, Sales, and Customer functions in orchestrating solutions to customers' use cases
Collaborating across our Product, Sales, and Customer functions in orchestrating solutions to customers' use cases
Addressing customer inquiries and collaborating with specialists for comprehensive solutions scoping
Addressing customer inquiries and collaborating with specialists for comprehensive solutions scoping
Oversee the creation of estimates, timelines, and ensure accurate documentation
Oversee the creation of estimates, timelines, and ensure accurate documentation
Continuously improving our processes and managing changes accordingly
Continuously improving our processes and managing changes accordingly
Measuring the success of a project, evaluating internally and externally, and reporting back to our customers
Measuring the success of a project, evaluating internally and externally, and reporting back to our customers

The ideal profile
The ideal profile
The ideal profile
Ideally, our new colleague is a technical project management professional with the ability to take a project all the way from scope to evaluation. You are a communications professional, always making sure internal and external stakeholders are in the know. And last, but certainly not least, you have the technical expertise to ensure our solutions are viable to both customers and us.
Ideally, our new colleague is a technical project management professional with the ability to take a project all the way from scope to evaluation. You are a communications professional, always making sure internal and external stakeholders are in the know. And last, but certainly not least, you have the technical expertise to ensure our solutions are viable to both customers and us.

3+ years experience in a similar role, working at international enterprise level, and preferably from an agency, SaaS and/or MarTech company

Structured and experienced technical project manager with great business understanding across industries

Understanding of implementations, APIs and integrations (more the what and why than the how)

Understanding of tracking and analytics and how these connect with customers’ business objectives

Based in Aarhus and able to work from our office at least 3 days per week

Being able to take calls with international customers outside regular business hours (when needed - and we will provide the working hour flexibility needed to do so)

Full professional proficiency in English. Professional proficiency in Danish is a plus.

3+ years experience in a similar role, working at international enterprise level, and preferably from an agency, SaaS and/or MarTech company
3+ years experience in a similar role, working at international enterprise level, and preferably from an agency, SaaS and/or MarTech company
Structured and experienced technical project manager with great business understanding across industries
Structured and experienced technical project manager with great business understanding across industries
Understanding of implementations, APIs and integrations (more the what and why than the how)
Understanding of implementations, APIs and integrations (more the what and why than the how)
Understanding of tracking and analytics and how these connect with customers’ business objectives
Understanding of tracking and analytics and how these connect with customers’ business objectives
Based in Aarhus and able to work from our office at least 3 days per week
Based in Aarhus and able to work from our office at least 3 days per week
Being able to take calls with international customers outside regular business hours (when needed - and we will provide the working hour flexibility needed to do so)
Being able to take calls with international customers outside regular business hours (when needed - and we will provide the working hour flexibility needed to do so)
Full professional proficiency in English. Professional proficiency in Danish is a plus.
Full professional proficiency in English. Professional proficiency in Danish is a plus.

And it’s a plus if you are
And it’s a plus if you are
And it’s a plus if you are

Agile and able to navigate in a scale-up environment

Solution oriented and able to manage complexity, both technically and commercially

Customer-oriented and passionate about helping people succeed

Up to date with the martech industry and well-versed in the digital space

Agile and able to navigate in a scale-up environment
Agile and able to navigate in a scale-up environment
Solution oriented and able to manage complexity, both technically and commercially
Solution oriented and able to manage complexity, both technically and commercially
Customer-oriented and passionate about helping people succeed
Customer-oriented and passionate about helping people succeed
Up to date with the martech industry and well-versed in the digital space
Up to date with the martech industry and well-versed in the digital space

Let’s put play to work
Let’s put play to work
Let’s put play to work
At Playable, we use the power of play to connect leading brands with consumers around the world – and change the game for ambitious marketeers everywhere. Our flexible SaaS platform allows our customers to integrate playable marketing in all stages driving engagement.
At Playable, we use the power of play to connect leading brands with consumers around the world – and change the game for ambitious marketeers everywhere. Our flexible SaaS platform allows our customers to integrate playable marketing in all stages driving engagement.

While we have grown quickly, our success is fueled by a work culture centred around what matters most to us: All the great people who make up our culture – and who make it all possible. You will be joining 70+ colleagues across different teams and roles. In fact, the Playable culture is our most powerful business driver. It guides and unites us across time zones - powering more metrics than any slide deck ever will. Here, you’re met by managers who trust that you’re the best for the job and who genuinely care for you. Not just your performance but your well-being. Both in and outside work.
While we have grown quickly, our success is fueled by a work culture centred around what matters most to us: All the great people who make up our culture – and who make it all possible. You will be joining 70+ colleagues across different teams and roles. In fact, the Playable culture is our most powerful business driver. It guides and unites us across time zones - powering more metrics than any slide deck ever will. Here, you’re met by managers who trust that you’re the best for the job and who genuinely care for you. Not just your performance but your well-being. Both in and outside work.

Together, we’re here to do great work – and to have fun doing it. Because, every second of every day, people around the globe play our games, and we believe this is just the beginning. So, come join us and let’s put play to work.
Together, we’re here to do great work – and to have fun doing it. Because, every second of every day, people around the globe play our games, and we believe this is just the beginning. So, come join us and let’s put play to work.

Interested?
Interested?
Interested?
We will screen and interview candidates on an ongoing basis – so please, do not hesitate to apply. Keep your application short and precise. For further information and questions about the position, please contact our Head of Solutions & Services, Andreas Grosen, [email protected].◀
We will screen and interview candidates on an ongoing basis – so please, do not hesitate to apply. Keep your application short and precise. For further information and questions about the position, please contact our Head of Solutions & Services, Andreas Grosen,
[email protected]
[email protected]
.