User Researcher
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Humlebæk
Are you a T-shaped user researcher with practical experience within service design, digital, strategy, or product innovation? Are you full of energy and enthusiasm to improve the lives of people with intimate healthcare needs?
Our User Insight team is looking for a driven team member who ideally brings along ideas and experience from a previous user research, service design, or design strategy role and who is keen to deliver research, synthesis and engaging insights to project teams.
The department
The User Research team is composed of a mix of people with product design, service design, design strategy, anthropology, and design engineering as background. Your experience and passion will help us shape where we go next as a team and how we get there, particularly as we move away from creating only physical products. We’d love to introduce more service design thinking and doing into the organisation but need more muscle to help drive this.
Together with Design and Mechanical Design, it is our task is to generate ideas for future products and services and mature them to become actual concepts that can be produced and commercialised. We deliver our ambitious pipeline of new innovations in close collaboration with the other teams in Global R&D, Global Marketing, and Global Operations.
The job
As our new colleague, you are first and foremost an excellent researcher – you will define, design, facilitate, and synthesise user interactions. Based on this, you will deliver impactful insight, driven by your strategic outlook and understanding of the business context. You know user research is a craft that extends well beyond speaking to people and you show the team how to connect the dots to create outstanding user experiences, physical as well as intangible. Additionally, you will be part of a creative team who will work together to build fantastic solutions based on those insights.
You will travel internationally 15-25% of your time to meet users but will also spend plenty of time in front of the computer or in workshops with project team members.
Your main activities will be to:
We are all learning, every day. You will learn about our products and users on the job, but we do expect you to take the lead on user research tasks for certain projects from day 1.
The position is based in Coloplast’s headquarters in Humlebaek, half an hour north of Copenhagen, Denmark.
Qualifications
As our ideal candidate, you:
As a person, you use both sides of your brain, thinking both analytically and intuitively to uncover user needs and business opportunities. You are a “people-person” who relishes any opportunity to understand others, be it our users or your colleagues. You use these people skills also to bring your colleagues along the untrodden path. You’re also eager to both teach others as well as learn yourself – an enthusiastic team player. You are structured by nature, but also flexible enough to adapt to changes ‘on the fly’.
Interested?
At Coloplast, we make sure that you can be you. That is why we encourage applications from suitably qualified and eligible candidates regardless of sex, race, ethnicity, disability, age, sexual orientation, gender reassignment, religion or belief or marital status.
For more information please contact hiring manager Lilith Hasbeck on +45 4911 1253
Please apply in English and include a portfolio, clearly showcasing how you uncover and present insight, and integrate this into future experiences (PDF, 15 pages max.). Applications without work examples will not be considered.
No recruitment agencies please!
Deadline
This position was posted on the 19th of March 2020. We will take candidates into the recruitment process continuously, so do not hesitate to apply. We will close the application process once we have found the right candidate.
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with very private and personal medical conditions. Employing more than 12,000 people and with products available in more than 140 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. Curiosity works here.
Visit us on Coloplast.com. Follow us on LinkedIn. Like us on Facebook.
Our User Insight team is looking for a driven team member who ideally brings along ideas and experience from a previous user research, service design, or design strategy role and who is keen to deliver research, synthesis and engaging insights to project teams.
The department
The User Research team is composed of a mix of people with product design, service design, design strategy, anthropology, and design engineering as background. Your experience and passion will help us shape where we go next as a team and how we get there, particularly as we move away from creating only physical products. We’d love to introduce more service design thinking and doing into the organisation but need more muscle to help drive this.
Together with Design and Mechanical Design, it is our task is to generate ideas for future products and services and mature them to become actual concepts that can be produced and commercialised. We deliver our ambitious pipeline of new innovations in close collaboration with the other teams in Global R&D, Global Marketing, and Global Operations.
The job
As our new colleague, you are first and foremost an excellent researcher – you will define, design, facilitate, and synthesise user interactions. Based on this, you will deliver impactful insight, driven by your strategic outlook and understanding of the business context. You know user research is a craft that extends well beyond speaking to people and you show the team how to connect the dots to create outstanding user experiences, physical as well as intangible. Additionally, you will be part of a creative team who will work together to build fantastic solutions based on those insights.
You will travel internationally 15-25% of your time to meet users but will also spend plenty of time in front of the computer or in workshops with project team members.
Your main activities will be to:
- Determine research objectives and, based on those, design user interactions. You’ll prepare research sessions by recruiting the right participants, planning the interactions, and designing stimulus and tools to capture insight.
- Moderate the conversation when we engage with users.
- Lead the synthesis process to uncover insights and identify opportunities, making sense of everything that was said and observed in interviews. You will then develop compelling ways to communicate these.
- Be part of a creative team within a project; a team who is responsible for designing some of the future products (and to some extent services) of our business.
- Develop processes, frameworks and tools to streamline our work and raise the bar of our function, ensuring our insight is usable in the short and long term.
We are all learning, every day. You will learn about our products and users on the job, but we do expect you to take the lead on user research tasks for certain projects from day 1.
The position is based in Coloplast’s headquarters in Humlebaek, half an hour north of Copenhagen, Denmark.
Qualifications
As our ideal candidate, you:
- Graduated with a master-level degree in design (product / service / interaction / UX) or social or behavioral sciences and have worked with innovation processes in previous jobs
- Are a working professional with 2-5 years of prior experience in a research, strategy, or service design role in a design agency or in-house team where insight and design closely collaborated.
- Have a strong toolbox of user research and service design skills, tools and approaches. Additional experience in usability engineering desirable but not in lieu of any of the other qualification.
- (Almost) native English speaker, able to summarise ideas and observations clearly and concisely. Proficiency in other languages, including Danish, is a bonus!
- Are a clear and compelling communicator in spoken, written, and visual media. You have excellent storytelling skills and use the usual digital tools reliably to bring insight, opportunities, and user experience visions to life.
As a person, you use both sides of your brain, thinking both analytically and intuitively to uncover user needs and business opportunities. You are a “people-person” who relishes any opportunity to understand others, be it our users or your colleagues. You use these people skills also to bring your colleagues along the untrodden path. You’re also eager to both teach others as well as learn yourself – an enthusiastic team player. You are structured by nature, but also flexible enough to adapt to changes ‘on the fly’.
Interested?
At Coloplast, we make sure that you can be you. That is why we encourage applications from suitably qualified and eligible candidates regardless of sex, race, ethnicity, disability, age, sexual orientation, gender reassignment, religion or belief or marital status.
For more information please contact hiring manager Lilith Hasbeck on +45 4911 1253
Please apply in English and include a portfolio, clearly showcasing how you uncover and present insight, and integrate this into future experiences (PDF, 15 pages max.). Applications without work examples will not be considered.
No recruitment agencies please!
Deadline
This position was posted on the 19th of March 2020. We will take candidates into the recruitment process continuously, so do not hesitate to apply. We will close the application process once we have found the right candidate.
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with very private and personal medical conditions. Employing more than 12,000 people and with products available in more than 140 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. Curiosity works here.
Visit us on Coloplast.com. Follow us on LinkedIn. Like us on Facebook.
Information og data
Denne ledige stilling har jobtypen "Forretningsudvikler", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i Humlebæk.
Jobbet er oprettet på vores service den 20.3.2020, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Forretningsudvikler
- Humlebæk
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