Experience Researcher

Join our Product Management Team as Experience Researcher

Making life sound better around the globe

GN Hearing provides people across the world with advanced hearing aids that let them hear more, do more and be more than they ever thought possible.

Your responsibilities

In this position you will deliver each step of the user research life cycle, working closely with stakeholders and project teams on prioritisation and objectives. Moreover, you will help maturing our user research capabilities.

You will be closely following user research needs both in Product Management level and within individual projects, translate them into research design, conduct the research and present the outcome to your colleagues in a clear and actionable way.

Within this process, you will be creating materials for research rounds (discussion guides, capture sheets, etc.), coordinate necessary stimuli with your colleagues (mock-ups, prototypes, etc.) as well as organise recruitment, logistics and consent documentation (GDPR).

We imagine you are an experienced profile who is familiar with cross-functional concepting work within product (HW/SW) or service design. Being able to participate in ideation and experience strategy work is a big plus.

"In this role you will be bringing much-needed user context to our projects, and help teams take informed, user-centric decisions." says Manager Berker Diker

Your background and capabilities

• Design, Sociology or Marketing education with 5+ years of research work experience
  
  
• Excellent in visual communication and storytelling
  
  
• Excellent English skills (for US) or Danish skills (for DK)
  
  
• Extra languages are a plus (German, French, Italian, Japanese, Chinese)
  
  
• Has experience coordinating with external recruiters and researchers
  
  
• General video and photo editing skills
  
  
• General graphic design / illustration skills
  
  
• Familiar with Adobe and Office suites
  
  
• Medical / Consumer Electronics / Consultancy experience is a plus
  
  
• Having worked with analytics is a plus
  
  

As a person you are

• Curious, positive, and constructive
  
  
• Perceptive, and excellent at communicating with users
  
  
• Great at organising and coordinating
  
  
• Eager to utilise your expertise in a transforming organisation
  
  

You should be able to travel (3-6 times a year)

About the department and your new colleagues

As Front-End Innovation & User Experience team, we strive to bring customer-centric thinking into each project we are involved in, and create meaningful, holistic, and impactful experiences for our users. Our team consists of Researchers, Strategists and Designers.

You should be able to travel for research rounds (around 6 weeks a year)

Would you like to know more?

To apply, use the ‘APPLY’ link. Applications are assessed on a continuous basis, which is why we encourage you to send your application as soon as possible.

If you want to know more about the position, you are welcome to contact Manager Berker Diker via +45 60 34 00 74 or via LinkedIn.

Please apply before January 30th, 2022

Applications are assessed on a continuous basis, which is why we encourage you to send your application as soon as possible.

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