Mixed Methods UX Researcher

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Mixed Methods UX Researcher at Vivino

- Creating fantastic User Experiences in the virtual world of wine

At Vivino, we're changing the way people enjoy wine and consequently disrupting one of the oldest industries on the planet. By harnessing the power of technology and social behavior, we've created the world's largest - and smartest - wine community and marketplace. Over the next ten years, the global market for online wine sales is expected to grow significantly, and we will be at the forefront of this growth. Now is the time to join a fast-paced and growing team.

We are looking for a Mixed Methods UX Researcher to join our Copenhagen office as soon as possible in a full-time position.

Now, let us introduce you further to the job

You’ll be part of the Service Design team that is based in Copenhagen - Denmark, and you’ll be working alongside a growing team of Product Designers, UX Designers, and UX Research.

We’re looking for a candidate with a minimum of 2 to 4 years of full-time experience in UX research, preferably from an in-house position in a digital product organization.

As UX Researcher, you will be responsible for planning, scoping, conducting and communicating research. This entails:

  • Recruiting users internally and externally for research projects
  • Planning, conducting and moderating research to make sure the right questions are being asked
  • Analyzing findings of usability tests, surveys and interviews conducted
  • Guiding Product Managers and Product/UX Designers in conducting their own research
  • Advising cross-functional partners (marketing, brand, sales etc.) on which methodologies to use and when
  • Communicating, advocating for, and socializing actionable insights in a clear and compelling way
  • Actively contributing to the UX Research team culture, processes, and documentation.

Proactive, emphatic and open-minded

To succeed in this role, it is important that you enjoy applying both quantitative and qualitative methods to your work in a fast-paced environment where rapid research is conducted on a weekly basis. Additionally, you have strong interpersonal skills that give you the ability to connect with colleagues across the organization. You understand how to balance business needs and user needs while being a dedicated advocate of a user-centred, evidence-based approach to product development. And you understand why it’s important to spend time explaining the value of your research and being transparent about your work processes.

Adding to the above, we also hope to see that you have and can demonstrate:

Quantitative Skills

  • Familiarity with quantitative research methods, utilizing analytics, A/B tests, and card sorting
  • Experience crafting surveys and polls on web and apps
  • Some experience in synthesizing quantitative, tagging results, text analysis, sentiment analysis, looking for patterns and correlations using your preferred tools (Excel, SPSS, R, Python etc.)
  • Quantifying usability tests and benchmarking results using different industry metrics


Qualitative Skills

  • Experience with conducting both remote and in-person research
  • Experience in conducting moderated and unmoderated usability testing
  • Experience in recruiting and incentivizing participants
  • Experience with semi-structured interviews, ethnographic studies, field research and diary studies
  • Presenting insights in an engaging way (video summaries, storytelling, audio compilations, artifacts etc.)
  • Experience with setting up repositories is a plus but not required


General Skills

  • Strong organizational and communication skills
  • A degree in human factors, cognitive sciences, anthropology, human-computer interaction, psychology, or a related field or relevant experience
  • The ability to speak, read and write English fluently

Vivino is not just a workplace

Working at Vivino is both challenging, fun, and rewarding. We have an incredible, multicultural, and truly international work culture where we take care and look out for each other. We offer both lunch, a great Friday wine bar (with free wine, of course), discounts on wine purchases, tastings, and events regularly for you to expand your knowledge about the wonderful world of wine even more - and much more. We are on an exciting growth journey, and you can expect to learn something new every day.

At Vivino, we work every day to maintain an environment where you feel a sense of purpose, belonging, and growth.

First of all, our five core values are:

  • Always Strive for Better

  • Work Together

  • Earn and Offer Trust

  • Be Approachable

  • Lead with Data


Adding to that, you can expect to learn about and explore the wonderful world of wine together with your colleagues through regular tastings and events.

Furthermore, we offer:

  • Monday morning breakfasts

  • Friday wine bar with free wine

  • Social gatherings

  • Discounts on wine purchases


The recruitment process

We will not ask you to forward a resume or a cover letter. Instead, we will ask you to hand in a case application based on your actual design skills and professional approach.

We respect your time, so the case is a "mini-case" and will be open up until the position is closed, thats giving you the flexibility to solve it whenever it fits your schedule. After the submission deadline, we will review all the completed cases, and you will receive detailed feedback on your case solution.

We want every person in Vivino to feel welcomed and included and to be able to utilize their talents in the best way possible. That is why we will pick the best case solutions, and these candidates will receive an invitation to complete the TT-38 talent test.

Based on the case solution and the best match to a cultural alignment in Vivino, 5-10 candidates will be invited for a personal interview.

Candidates who are not selected for the personal interview will receive a detailed feedback report for their talent test.

In this recruitment, we are working together with Innoflow. Read more about this innovative company here.

Should you have questions during the process, please feel free to contact:

[email protected]

Now the only thing left to do is go to the following page: https://uxresearcher.innoflow.io

Here you need to press the "Sign up" button, create a password, follow the e-mail flow, and then go to the case page in the platform. The case is already in there, ready to be solved!

We cannot wait to see your case answer!

Want to know more about Vivino?

We are trusted by millions to discover and buy the right wine every time. Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions of wine lovers. Vivino's unique wine shopping experience leverages community data to suggest personalized wine recommendations for each user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.

We are a fast-paced, growing team with offices in San Francisco, California and Copenhagen, Denmark. We also have teams around the world in the UK, Netherlands, Italy, Spain, Germany, France, Ireland and Hong Kong.

Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity, but as an offering of a cultural experience that was once out of reach for many, but is now open to everyone.

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Forsker", og befinder sig i kategorien "Sundhed og forskning".

Arbejdsstedet er beliggende i København S.

Jobbet er oprettet på vores service den 5.7.2021, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Forsker
  • København S
  • Onsdag den 01. september 2021

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