UX Researcher Digital Development

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Translation of insight and ideas into meaningful and actionable solutions
This role is our resident authority on user experience (UX) principles, and you will bring an undeniable passion for creating experiences that achieve tangible results for all of our digital products. You will work collaboratively with stakeholders across the business and product delivery, guiding your UX team to translate insight and ideas into meaningful and actionable solutions.  

As leaders in our market it’s vital we understand our customers inside-out to deliver world class digital products, solutions and services for our customers of today and tomorrow. This is a hands-on role and, as well as leading the UX community across Pandora and establishing best practice, you will be expected to lead by example by continuing to develop and apply your UX knowledge.

As part of this, you will:

  • Plan and lead UX-related research using a wide range of research methodologies  
  • Design, commission and execute research and insight studies to foster a deep understanding of Pandora customer and user needs
  • Create and effectively present UX deliverables (wireframes, workflows, prototypes, journeys) in an engaging way 
  • Proactively identify where UX research can add value to the digital products 
  • Interpret research, data and insights to support UX Designers in designing intuitive customer experiences for customers and other users of Pandora’s digital products 
  • Ensure learnings and conclusions are clearly documented and communicated to all relevant parties, helping others within Pandora, including development and product teams, to understand customer and user needs  

Consumer-focused, pragmatic and proactive
To succeed as UX Researcher, we imagine that you can demonstrate pragmatic judgement, balancing risk and business value to reach decisions which are well informed and actionable. You are  proactive in planning to achieve targets and objectives which deliver profitable outcomes and you keep the consumer at the heart of every decision made. You are a team player and you have the ability to establish and maintain constructive and collaborative relationships with all business areas. 

Furthermore, we envision that you have and can demonstrate:

  • Minimum 5 years’ experience leading UX Research 
  • Extensive knowledge of UX principles and evidence of applying your knowledge to achieve measurable benefits 
  • Demonstrable knowledge of user-centric design and research, confidently leading a team of UX and UI designers and providing strategic insight to product development teams 
  • Ability to ‘make things happen’, leading a well organised and empowered team with a fun, friendly and positive attitude 
  • Excellent interpersonal, written communication, persuasive and presentation skills with an ability to communicate detailed findings in an accessible and engaging manner 
  • Experience of working within Agile, fast paced, multi-channel customer focused organisations 

Your new team
As a member of the Digital Development team, you will report to the Design Director and join a dynamic team who are responsible for all of Pandora’s websites globally. We are responsible for delivering on our strategic ambition to be industry leaders in digital, owning and delivering out digital product and technology vision, strategy and roadmap.  

Did we get your attention?
We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:

Neil Andrews   
Recruiter, Global Office HR  
+44 797 378 7498  
[email protected]  

If you see yourself in the position and would like to become a part of Pandora’s future . We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.Pandoragroup.com.

Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora
Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 7,400 points of sale, including more than 2,700 concept stores.  

Headquartered in Copenhagen, Denmark, Pandora employs 28,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 21.9 billion (EUR 2.9 billion) in 2019. 


Information og data

Denne ledige stilling har jobtypen "Forsker", og befinder sig i kategorien "Sundhed og forskning".

Arbejdsstedet er beliggende i København

Jobbet er oprettet på vores service den 17.4.2020, men kan have været deaktiveret og genaktiveret igen.

Rapportér
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Forsker
  • København
  • Torsdag den 14. maj 2020
Rapportér

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