Job ID: 9650
#contentdesign #UX #customerexperience

Are you a passionate designer looking to have an impact on the financial experience of 11 million customers across the Nordics? If yes, then you’ll fit right in!
Nordea’s Customer Experience & Design team is rapidly growing, and we are looking for a Senior Content Designer to strengthen the crew. This is a chance for you who love tough problems and want to help to shape the next generation digital customer experience.

Working with highly trained and international teams in a fast-paced agile environment you’ll play a part in making us digitally native. Designing top-notch banking solutions to serve our customers’ continuously evolving needs – through innovative methods, collaboration with fintechs, etc – is what excites you.

In Nordea, you will get the opportunity to apply your creative skillset to a variety of hard digital challenges – from building personalized banking experiences that are simply beautiful, creating the next generation customer support, to bringing the customer experience strategy to live across four countries.

Read on if you are ready to embark on a learning journey that will lead the way and push the limits in transforming the future of banking.

About this opportunity
Welcome to Nordea’s Designer Community. We have teams located in Copenhagen and Helsinki and harbours all talent - Content, Service, UX, and UI Designers - necessary to shape the future of banking today. We hope you’re as excited about joining us on this transformational journey as we are!
Inside Nordea, we add value by working at the forefront of intuitive, innovative, and beautiful products that enable our customers. We work across projects that affect nearly all our customers, from retail to business banking, web, mobile, chatbots and soon-to-be voice. We strive to learn and understand our users’ needs, behaviours, and emotions that inform product strategy and design decisions.

The role is based in Copenhagen; Helsinki.
What you’ll be doing:

On a daily basis, you will work with native mobile or responsive web design projects from concept to development, while working side-by-side with our Designers, Developers and Business Stakeholders. We are looking for someone that is curious, continually looking for ways to grow their design skills, to work with our product development teams, to think critically about what we’re doing and how to improve the customer interactions through empathy.
Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

Your experience and background:
If this sounds like you, get in touch!
Next steps

Submit your application no later than 27/06/2022.
For more information, you’re welcome to contact Irene Ankersen, [email protected]

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.