UX Designer
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København K
Opportunity
Maersk is accelerating its competitive advantage through technology by standardising and growing a set of industry leading logistics platforms, such as Maersk.com; with a keen focus on optimising and enhancing its customer experience on every level.
We are looking for a UX Designer to join an established, multi-disciplined team in Maersk Technology with the vision to make every customer interaction personal and relevant.
We need a UX designer with a strong focus on user research, customer value optimisation and conversion. Someone who can work with engineers, designers, product owners and business owners to establish how best to:
•Engage users through the most relevant channels on the most relevant topics
•Analyze the incoming qualitative and quantitative data to promote the most valuable next product steps to take.
•Create the best user experience through a deep understanding of our domain, users, and their customer/user journey.
•Test design ideas and solutions from ideation to production.
As a UX designer, you will be responsible for gathering user research, and interviewing customers to better understand the terminology and thought processes adopted by them. Through this work you should be able to identify how and when to connect with customers via the website, and how to speak to them in a language that they understand.
You are a great fit if:
You are a skilled UX practitioner with broad understanding of digital products and a deep understanding of product development. We need someone who will be the champion of our users in every conversation and who will bring the insights as well as the designs to prove it.
You are a collaborative leader. You should know when to draw on your own experience to give advice and direction, but also when it is better to listen and absorb information from stakeholders and colleagues.
You have natural emotional intelligence; you should be a great arbitrator. When conflicting opinions from stakeholders, designers, developers, and users leave a project at an impasse, you will be the person called upon to find the right balance and keep things moving.
We offer
We are on a landmark journey to simplify global trade. It brings the chance to have a major impact on the world economy, but also on your career development. With significant personal responsibility, you will improve your industry knowledge and build the communication and commercial skills that are highly valued in customer-facing roles – quite possibly at a pace that will surprise you. Energising and pioneering, this is also an environment that keeps you motivated.
You will be joining a talented team that is passionate about being there for customers, and for each other. And thanks to our global scale, you will be well-placed to explore Maersk opportunities around the world. The many other highlights include industry-leading talent development initiatives and competitive benefits: our parental leave policy is recognised as one of the best in the industry.
Key responsibilities
You'll be part of a larger global design community in Maersk, working alongside our product owners, interaction designers, qual & quant researchers, engineering teams, and more.
You will part of our Captain Peter team based in Copenhagen. Captain Peter enables customers to understand the state of their perishable cargo when it is transported across the world. You will take an active part in providing visibility and transparency to our customers who seek to grow their business in a complex global trade. You will be part of a multi-disciplinary team, who focuses on customer value above else. Be prepared to articulate your choices and elaborate why your solution is addressing a customer problem when discussing with the product team.
We are looking for
•Years of practical experience in delivering digital UX experiences
•Skilled at translating business goals and user needs into a constantly evolving set of best practice UX
•Ability to provide strong editorial guidelines geared towards giving our customers an optimum experience by working across relevant teams
•Ability to lead customer research and translate findings into a design strategy or UX design
•Knack for visualising and communicating your ideas, solutions and rationale to stakeholders with the ability to set and influence expectations for high quality standards.
•A person who understands that rapid iterations will lead to a better customer outcome rather than defining a full design upfront
•An advocate of using data to drive decisions and a continuous improvement culture
•Have experience working in a mature agile team
•Qualified to degree level in a Human Computer Interaction related subject, or equivalent.
Information og data
Denne ledige stilling har jobtypen "Frontendudvikler", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 22.3.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Frontendudvikler
- København K
- Fredag den 22. april 2022
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