Application Manager for Application Infrastructure Services

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København

Do you want to be central in ensuring the best possible operations, support and maintenance of core business applications in close daily interaction with the customer? We are looking for an experienced Application Manager to join our Application Infrastructure Services team at the NNIT headquarters in Søborg. If you’re driven by a high level of responsibility, customer engagement, visibility and believe that you can make a difference in NNIT, then we would love to hear from you.

As an Application Manager you will have the responsibility for cooperating with one of NNIT’s highly profiled Danish customers. You will play a coordinating role between the customer, the customer’s 3rd parties including external software vendors, NNIT's technical delivery organization and NNIT’s delivery management layer. You will use your communicative skills to ensure that our customer is always satisfied to the highest extend allowed by the contract. The position contains no formal staff responsibility, but in many cases you will be the internal employees’ primary go-to person. Both we and the customer formally work according to ITIL processes and you will contribute with continuous input for conventional ways of optimization of deliverables and processes. Internally, you will also be appointed the Product Owner role in an agile team setup, where the operations delivery will be considered as the “product”, while prioritization of tasks and maintaining an overview of internal capacity will be key.

Your responsibilities will include:

  • Day-to-day collaboration in the application team surrounding the customer;
  • Responsible for ensuring the quality of our operations-, support and maintenance services towards the customer;
  • Coordination and estimation of minor projects and customized tasks;
  • Stakeholder management, e.g. via status meetings with the customer and customer’s 3rd parties;
  • You will be supported by an organization with skilled and dedicated specialists who, like you, are passionate about delivering high quality to our customers.

You will join our Application Infrastructure Services team

You will be part of a team consisting of more than 100 skilled colleagues in Denmark, Czechia, China and The Philippines. This team is responsible for advising our customers on business and technology, as well as designing, implementing and operating systems and applications for our customers within NNIT’s various strategic segments. We support you in your career development and you will continuously get the chance to further develop your skills to suit both your personal goals and our goals as a company. At NNIT, we are passionate people building winning teams with our customers. We are customer obsessed and driven by our company’s core values: Open & Honest, Conscience Driven and Value Adding.

Your qualifications and experience

  • You have several years of successful experience in a similar role within IT services.
  • You have an advisory and commercial mindset and are used to operate in a customer-facing coordinating role.
  • We expect you to be ITIL certified and have project management or similar experience within an Agile context.
  • You will be fronting a team of technical SMEs and generalists towards the customer, so a technical background and general technical understanding will be an advantage.
  • There are certain geo restrictions applicable to handling this customer, but since both NNIT and this specific team are very globally minded, it will be an advantage if you are used to working in an international environment.
  • As a person you are positive, outgoing and a team player.
  • You thrive in a busy environment with multiple simultaneous tasks.
  • You are an empathetic and dynamic person who is focuses on people and results.
  • Your personality inspires confidence with customers and creates enthusiasm among your colleagues.
  • You communicate clearly in both Danish and English, both written and spoken, and you can build strong relationships both with our customers and within NNIT.

We interview candidates continuously and therefore we encourage you to submit your application as soon as possible.


Information og data

Denne ledige stilling har jobtypen "Frontendudvikler", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i København

Jobbet er oprettet på vores service den 7.4.2021, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Frontendudvikler
  • København
  • Onsdag den 30. juni 2021

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