Assistant Front Office Manager for [xxxxx]

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København S

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment, and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

The Assistant Front Office Manager Role
A great opportunity has arisen for an experienced hotel Front Office professional to join our dynamic team here at Radisson Blu Scandinavia Hotel. We will be undergoing a major renovation of our lobby and ground floor, turning it into the beating heart of the hotel. Together with the team, and leading from the lobby, you will play a crucial role in the success of our new product and shaping the experience for our guests.

As the Assistant Front Office Manager, you will have the opportunity to lead and inspire a dedicated team of professionals, ensuring exceptional service. Reporting to the Front Office Manager, you will oversee the day-to-day operations of the reception. If you are hungry for responsibility and ready to take the next step in your career, this is the position for you! The working hours will be varied, including evenings and weekends. Your tasks will include:

  • Assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to
  • Collaborate with other departments, build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner
  • Contribute to a good working environment and promoting our corporate culture and values
  • In collaboration with the Front Office Manager, lead and manage the Front Office Team, fostering a culture of growth, development and performance within the department
  • Support and deliver on the strategies and objectives of the front office department, taking ownership for assigned areas of responsibility. Deputize for the Head of Department in her absence
  • Be in charge of the welcoming and onboarding process of new team-members, hereunder the creation of individual training plans

As Assistant Front Office Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In our Assistant Front Office Manager:

  • Proven hospitality experience in a front office supervisory position
  • Ability to adapt to changing service environments
  • Good leadership skills with a hands-on approach and lead-by-example work style
  • Commitment to exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions, offering advice and recommendations
  • Strong communication and listening skills
  • Fluency in English, both written and verbal
  • Skilled with Microsoft Office software
  • An open, positive and communicative personality
  • Ability to handle multiple challenging priorities and assignments

What We Offer our Assistant Front Office Manager:
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

  • Becoming a part of the #3 Best Employer in the Travel & Leisure industry globally, ranked by Forbes in 2023
  • Special rates for our team members, and friends and families while travelling and staying in our hotels
  • We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
  • Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
  • A workplace covered by collective agreement
  • An international workplace with colleagues and guests from all over the world
  • Employee canteen

Please note that we will be reviewing the applications and conducting interviews on an ongoing basis, and the position may therefore be filled before the advert's expiration date.

Don't miss this chance to be part of an exciting journey!

Become part of the world of Moment Makers, we are looking forward to getting to know you!

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Hotelmedarbejder", og befinder sig i kategorien "Detail, Restauration og Hotel".

Arbejdsstedet er beliggende i København S.

Jobbet er oprettet på vores service den 31.10.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Hotelmedarbejder
  • København S
  • Tirsdag den 28. november 2023

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