Order Management Representative for international customers

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Praktik - Ballerup

Do you thrive working independently with your own area of responsibility? And would you like to be part of a diverse team of various nationalities and personalities?

Then join the administrative backbone for our Regional Planning & Fulfilment team. You will support sales colleagues all over the world as you ensure that customer orders are correctly handled in our systems, so our products can be shipped as promised.

Welcome to GN Audio – home of Jabra
GN Audio is a market leader with a global outreach who creates intelligent audio solutions through our Jabra brand. In our international Regional Planning & Fulfilment team, we are 9 colleagues who handle various back-office functions supporting B2B Jabra sales. You will work out of the GN HQ in Ballerup, Denmark, where colleagues in a similar role are ready to greet you and get you started.

Manage order entries and customer service
You will be assigned your own portfolio of customers and/or geographic area, which you will take full responsibility for. Specifically, you will:

  • Handle order entries and follow up on product prices, availability and allocation
  • Provide customer services and handle issues, e.g. customer complaints
  • Pull daily and weekly reports to our Sales and Finance teams
  • Coordinate logistics set-up in liaison with our Fulfilment team
  • Create and implement customer special requirements (SOP) with 3PL
  • Enter stock returns from customers in our system
  • Support the Fulfilment team with order allocation

Detail-oriented business profile who enjoys an energetic environment

You enjoy a fast-paced environment where time flies – and where you still manage to catch the small, but important details. What is more, as no one will be looking over your shoulder, it is important that you are self-driven and can manage your own tasks.

Lastly, you:

  • Probably hold a degree in business or similar and are comfortable working with numbers
  • Bring 3+ years of experience with order management and customer service with a supply chain or sales operations function
  • Are highly skilled in MS Office, especially Excel, and familiar with working in an ERP system – we use Axapta (AX)
  • Are proficient in English as your main customers are located in Europe, Russia, the Middle East and Africa – Spanish is an advantage

Are you interested?

To apply, use the ‘APPLY’ link no later than June 15, 2020. Applications are assessed on a continuous basis, which is why we encourage you to send your application as soon as possible.


Information og data

Denne ledige stilling har jobtypen "Indkøber", og befinder sig i kategorien "Økonomi og jura".

Arbejdsstedet er beliggende i Ballerup.

Jobbet er oprettet på vores service den 26.5.2020, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Indkøber
  • Ballerup

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