R&D Data Analyst

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København V

As our R&D Data analyst, you will be joining the operations team and will responsible for the development of the analytics, KPIs that tracks the overall health of the product. You will be using new technologies to solve hard problems in a friendly and encouraging work environment. You will also be encouraged to share your experience and knowledge, sparring with your colleagues to grow together

Your colleagues:

Operations and R&D work as an autonomous team in Falcon with your colleagues present in all our R&D offices (Copenhagen, Budapest, Sofia). They are friendly, self-driven, and highly value critical thinking in their teammates. Apart from the R&D team, you will be building rapport with other key stakeholders in the business, like product managers, compliance teams, and CX.

What you’ll do:

You will be closely working with the operations specialists and BI, to build the relevant metrics needed to track the overall functioning of the product. You will eventually grow into responsibilities that will involve you looking into BI and improve the overall automation needed to improve product efficiency.

How you will do it:

    • Partner with R&D teams, BI and leadership to develop a framework which will enable an increased ability to use data for informed decision making in R&D (and beyond)
    • Establish KPIs and metrics to track, measure and develop insights into: Process Flow Metrics - Velocity, Throughput, Efficiency Metrics, Maintenance costs/effort
    • Release tracking: use platform data to understand the effectiveness and value delivered by each product release
    • Track Customer Health & Product Health by understanding Adoption, Activation & Retention for each of our product modules and features
    • Build on top of the established BI ecosystem to develop and maintain operational reporting and dashboards for R&D, for example: R&D Financial dashboards, Development process metrics and lead indicators, Customer Health metrics, Release tracking and value delivered
    • Ensure a steady flow of product feedback and insights to help inform the priorities of R&D


What you have:

      • Extensive experience writing analytics queries in SQL
      • Experience with LookML highly desirable
      • Proficiency with Python, R, or other programming language desirable
      • Experience creating data visualisations for business users
      • An understanding of process metrics and indicators in a SaaS product
      • The ability to translate technical concepts into tangible business results
      • Excellent written and verbal communication skills
      • Proactive and naturally curious




NOTE: We are not expecting you to be an expert on all account but have sufficient knowledge to get hands-on with the above tech-stack.

Extra points for:

    • Experience working in a highly agile organization, involving several teams
    • An understanding of the agile software development lifecycle
    • Strong stakeholder management, across all levels of the organisation
    • Strong analytical mindset coupled with commercial understanding


What we offer:

    • You will join a multinational, open, and informal work environment.
    • Work at a central location in Copenhagen (the home of the best craft beer and bicycle lanes in Europe, also the most liveable city on the planet!)
    • Get a high level of responsibility, work with the newest technologies, and have room for experimentation
    • Work-life balance, flexible work hours and work from home options
    • Opportunities for L&D through sponsored conferences, e-learning and books
    • Choose your own gear (Laptop and phone + subscription)
    • Pension and health insurance
    • Healthy lunch and drinks daily
    • Healthy, and not so healthy, snacks. We take our candy seriously!
    • Friday bars and other social events


About Falcon.io

Falcon.io provides a unified SaaS platform for social media listening, engaging, publishing and managing customer data. We enable our clients to explore the full potential of digital marketing by managing multiple customer touch points from one platform. Our platform has already achieved great international traction in the market, with its technology endorsed by partnerships with Facebook, Twitter and Instagram.

Founded as Falcon Social in Copenhagen in 2010, we offices in 6 different locations with 3 main offices (Copenhagen, Budapest & Sofia) dedicated to the R&D development. We’re a highly diverse team, and we’re always looking for passionate and curious people who want to be part of a fast-paced, high-energy environment.

For further queries and information please reach out to: [email protected]

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "IT-chef", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i København V.

Jobbet er oprettet på vores service den 13.11.2019, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • IT-chef
  • København V
  • Onsdag den 11. december 2019

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