Implementation Specialist

We are looking for new colleagues for the role of Implementation specialist. The experience with transition and migration of Microsoft systems is required. You are the person who we are looking for in case you do not give up, when you do not know a technology in depth, as you see the opportunity to learn. In order to be successful in the role, you need to be used to communicating with customers and appear serious, trustworthy by keeping the promises in delivery. We believe that the personal qualities come first, and that the technical competencies naturally follow. Let’s join open and friendly environment of a Danish company!

About the Job

You will be part of the Customer Transition department - Implementation and will be responsible for:
• Successful transition of new and existent customers to IT Relation service platform
• You will be an active part of planning and coordinating of resources to make certain that services are effectively transitioned into service operation
• You will be taking responsibility for the alignment of IT with the wider business and embedding quality in all systems, processes, and documentation
• You will establish a stable and trustworthy environment with both customer, team, and colleagues, through direct and indirect dialog

Particular responsibilities of this job are:

• Transition, migration and implementation of customers services within project scope
• Act as technical lead in projects and attend on agreed meetings once you gain the necessary seniority
• Follow our procedure, instructions, guidelines and service when delivering a solution
• Secure a stable work environment, for both customer and colleagues
• Seek solutions and be resourceful in delivering demanding tasks
• Document and review customer's services
• Create and review process and guides
• Attend internal development interview with manager and department meetings
• Keep up to date on new technologies and personal development
• Deliver high integrity and with our ‘Close to customers” attitude.

What do you bring?

• Ideally you have 3-5 years of previous experience in working with transition and migration of Microsoft systems
• Fluency in English, both written and spoken
• Excellent personal knowledge, communication, and organizational skills
• Experience and understanding of basic infrastructure like DNS, DHCP, AD, GPO, Windows server etc.
• Knowledge about Microsoft 365 and Microsoft Azure
• Commercial / Business mindsets for efficiency and success
• Responsible and structured work ethic
• Relevant Microsoft Certification already required or ready to obtain

Employee Benefits

• 5 weeks of holidays
• 5 sick days/year
• Flexible working hours
• Hybrid working model
• iPhone and Lenovo laptop
• Cafeteria flexible spending account (18.000 CZK/year)
• Meal vouchers in amount of 100 CZK/voucher (55 CZK is covered by employer)
• Monthly pension insurance of 3%
• Possibility to arrange a Multisport card (as a part of Cafeteria)
• Company assistance towards TAX authorities
• Czech, English and Danish lessons paid by company
• Support in your professional and personal growth
• Socializing events (company parties, team events, Friday's breakfast...)
• Fresh fruits and vegetables, delicious coffee and tea and soft drinks
• Height adjustable tables
• Pool table, darts, PlayStation 4 Pro and relax zone

We are looking forward your application!

#LI-Hybrid