Rekrutteringsfirma

Service Technician

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On behalf of Advalight in Ballerup, People In Action is looking for a

Join a start-up bringing world-class laser innovation to dermatology

Advalight has developed a patented, multi-wavelength, medical laser system allowing dermatologists to treat a wide variety of skin abnormalities. The ADVATx® laser treatment system has been cleared for sale in Europe, Asia, and the US, and Advalight is now ramping up the production. To support the growth, we are looking for a technologically curious person who must support an existing medical device and must at the same time participate in the development of a new product.

Job profile:


Reporting to the VP Operations, your tasks will be highly diversified and will include:

  • Providing Service and Support to distributors and customers world-wide for hardware and software issues.
  • Complaint handling: communication with the customer, first line support, troubleshooting, inhouse and on-site repair, software updates and service reporting.
  • Performing product service training to distributors world-wide
  • Provide planned service at customer sites, primarily in Europe (travelling 10-15 days/year)
  • Be an active part of the Operations team on support existing product
  • Prepare required documents due to regulatory and quality measurement required for medical devices.

Candidate profile:


Your qualifications should include a technical background, preferably including:

  • An engineering degree or equivalent work experience required
  • Experienced with training external technicians
  • Experienced with adjusting front-end software systems
  • Handling service orders and planning
  • Excellent technical oral and written skills in English

Furthermore, the ideal candidate would have experience with

  • Used to work with electronic equipment
  • Used to work with regulatory requirements
  • Lasers and Optics
  • ERP systems (NAV)

You will be part of a dedicated team embarked on an exciting growth journey, where time is of essence. Therefore, we expect you to be a flexible co-worker with a strong sense of urgency and the ability to overview multiple tasks, while keeping up quality, structure, and good teamwork. In return, you are offered flexible working hours and a strong influence on how your job is carried out.

Are you interested?


Please send your CV and a short cover letter to

Applications are evaluated continiously


Information og data

Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".

Jobbet er oprettet på vores service den 25.5.2022, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • IT-supporter

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