Technical Support Engineer for an international fast-growing company

Are you passionate about digital technology and renewable energy and do you have knowledge of photovoltaic and electrical energy storage systems? Then we have a unique opportunity for you in an international fast-growing company!

The Solar Inverter Service and Technical Support department at Photomate is looking for a Technical Support Engineer to fill the newly opened position in the Stockholm area to support company business in Scandinavia (Denmark/Sweden).

Photomate is a regional leader in the distribution of inverters for photovoltaics and electric energy storage systems. Photomate has had a successful start in Scandinavia and is now rapidly expanding its activities and is committed to becoming Scandinavia’s leading supplier of photovoltaic systems and electrical energy storage systems. Therefore, they are looking for a new colleague in Sweden.

Your role

As a Technical Support Engineer, you will work with technical issues and support clients in the Swedish market.

Your main responsibilities will be:

• Solar inverter commissioning, inverter troubleshooting, and warranty replacements.
• Providing knowledge of Huawei solar products at technical workshops to the clients.
• Huawei solution application consulting.
• Close cooperation with the sales team.
• Technical analysis and client advising of PV plant configuration.
• Preparing technical documents for tender applications.
• Technical support and troubleshooting – online and telephone.
• To communicate with our clients and stakeholder management.

Your Background

To succeed in this role, you have an electrical technical background, knowledge of digital technology, an interest in solar technology, and enjoy stakeholder management since supporting clients with technical issues is paramount. Good communication skills and the ability to build strong customer relationships are also essential.

Furthermore, the main professional skills we expect from you are:

• A degree in electrical engineering/electronics/power engineering or similar.
• 2-3 years of relevant technical experience.
• An interest in and knowledge of digital technology.
• Experience in the solar PV industry, PVSyst software, and knowledge of other languages will be an advantage.
• The ability to train technicians in technical support.
• Good at problem-solving.
• Excellent communication and presentation skills and being an effective team player.
• That you master Swedish and English at a professional level and understand the Scandinavian languages.
• A driving license.

You are a problem-solving, pleasant, and fair person who will appreciate the same approach from our team members.

You put effort into working closely with clients and giving them a superior client experience. You perceive yourself as a good communicator and stakeholder manager. And you would like to be a part of an exciting international organization.

You will be offered

An exciting job opportunity in an international fast-growing company where you will be professionally developed through challenging projects in the PV industry. The work location is in the Stockholm area in Sweden, and you will work in close collaboration with the Scandinavian Manager, the Technical Support Engineer in Southern Sweden as well as external colleagues in different countries with various backgrounds. You will also have the opportunity to work remotely some days during the week.

Is this you?

FLAIR, former Adecco is handling the recruitment process, and applications will be reviewed on an ongoing basis. If you want to know more about the position, please contact Recruitment Specialist Patrick Garborg on tel.: +45 2094 1960.

About Photomate

Since 2008, Photomate has built a leading position in the served region in the field of solar inverters for commercial and residential customers. A team of more than 160 employees is active in 23 countries. Photomate offers energy storage solutions from 5 kWh to 30 kWh with the revolutionary Huawei FusionSolar battery Luna2000 and if your energy storage demands are more than 20 kWh, you will have a big choice from our xelectrix Power Box portfolio. The goal of the Photomate is to supply smart and reliable solar equipment with maximum technical support for our customers in Central, Eastern, Northern Europe, Caucasus, and Central Asia.