IT Support
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Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of
Summary:
We are looking for an IT Supporter to join our team in Santiago DR to help the users in the best possible way, through prioritization, collaboration, knowledge sharing and strong communication both internally between the IT teams and with the business/users.
IT Supporter
If you’ve got ambition, we’ve got the journey for you.
The IT organization is positioned at corporate level and consists of IT Operations, IT architecture and IT Security. The position of IT Supporter works in our 1st line support and have employees located at different sites around the world, there are also smaller Sales Offices without local IT. One of IT Supports main tools are the ticket system - TOPdesk. We strive to help the users globally in the best possible way, through prioritization, collaboration, knowledge sharing and strong communication both internally between the IT teams and with the business/users. We aim to work with global perspective and focusing on simplifying the many processes. You will report to our team lead in Dominican Republic.
What can you expect in as an IT Supporter at Scandinavian Tobacco Group?
We are looking for a service-oriented, self-employed colleague with a flexible mindset and strong communication skills. Your most important responsibilities are:
• Handling (first and second-line) IT incidents;
• Change Requests;
• Installations of new hard- and software;
• Assist with onboarding and offboarding of users
• Shop floor support
Your areas of knowledge and expertise (that matter the most for this role):
You are accustomed to work in an international company and are a real Team player and People Person: you like to support users.
• Bachelor Degree - Computer Science, Software Engineering or career related.
• Helpdesk ticketing software.
• Knowledge of infrastructure management and operating software Intune, Active Directory, Phone systems, Virtual technology.
• IT Essentials
• Experience with Office365 and Teams.
• English skills (speaking and writing).
About the department
The core values of our team are passion, innovation, responsibility, and trust. Your daily workplace would be onsite daily in Santiago, Dominican Republic. But there is a possibility that you sometimes need to remotely assist in our other sites and countries such as Denmark, Germany, Netherlands, Belgium, Canada, USA, Honduras, and Nicaragua.
What we offer you:
• A challenging and varied job in an international team and changing organization;
• A pleasant workplace in a modern working environment;
• Above average primary and secondary terms of employment!
Join a world leading manufacturer of cigars and pipe tobacco
What happens next?
“Craft nods to what we create, the passion we put into our everyday work, and the dedication that makes us committed.”
As a valued team member, you will experience that life at STG is more than a job. It is a career journey that makes you more.
And because we understand that “more” means different things to different people through Freedom to operate, a fast-paced, ambitious global journey, a purpose and product to be proud and a culture of trust and balance.
Whatever your “more” may be, we encourage you to always strive for it. Giving you the freedom to craft the career that makes you more.
Summary:
We are looking for an IT Supporter to join our team in Santiago DR to help the users in the best possible way, through prioritization, collaboration, knowledge sharing and strong communication both internally between the IT teams and with the business/users.
IT Supporter
If you’ve got ambition, we’ve got the journey for you.
The IT organization is positioned at corporate level and consists of IT Operations, IT architecture and IT Security. The position of IT Supporter works in our 1st line support and have employees located at different sites around the world, there are also smaller Sales Offices without local IT. One of IT Supports main tools are the ticket system - TOPdesk. We strive to help the users globally in the best possible way, through prioritization, collaboration, knowledge sharing and strong communication both internally between the IT teams and with the business/users. We aim to work with global perspective and focusing on simplifying the many processes. You will report to our team lead in Dominican Republic.
What can you expect in as an IT Supporter at Scandinavian Tobacco Group?
We are looking for a service-oriented, self-employed colleague with a flexible mindset and strong communication skills. Your most important responsibilities are:
• Handling (first and second-line) IT incidents;
• Change Requests;
• Installations of new hard- and software;
• Assist with onboarding and offboarding of users
• Shop floor support
Your areas of knowledge and expertise (that matter the most for this role):
You are accustomed to work in an international company and are a real Team player and People Person: you like to support users.
• Bachelor Degree - Computer Science, Software Engineering or career related.
• Helpdesk ticketing software.
• Knowledge of infrastructure management and operating software Intune, Active Directory, Phone systems, Virtual technology.
• IT Essentials
• Experience with Office365 and Teams.
• English skills (speaking and writing).
About the department
The core values of our team are passion, innovation, responsibility, and trust. Your daily workplace would be onsite daily in Santiago, Dominican Republic. But there is a possibility that you sometimes need to remotely assist in our other sites and countries such as Denmark, Germany, Netherlands, Belgium, Canada, USA, Honduras, and Nicaragua.
What we offer you:
• A challenging and varied job in an international team and changing organization;
• A pleasant workplace in a modern working environment;
• Above average primary and secondary terms of employment!
Join a world leading manufacturer of cigars and pipe tobacco
What happens next?
- You Apply - Join a world-leading manufacturer of cigars and pipe tobacco
- We carefully review your application (over a nice cup of coffee). The important thing to know is that we process applications on an ongoing basis, so we encourage you to submit your application as soon as possible.
- If we are a match, you’ll receive an email or a call from our HR team
- And a final note for you to know - We'll get back to you — even if it's a no (for now)
“Craft nods to what we create, the passion we put into our everyday work, and the dedication that makes us committed.”
As a valued team member, you will experience that life at STG is more than a job. It is a career journey that makes you more.
And because we understand that “more” means different things to different people through Freedom to operate, a fast-paced, ambitious global journey, a purpose and product to be proud and a culture of trust and balance.
Whatever your “more” may be, we encourage you to always strive for it. Giving you the freedom to craft the career that makes you more.
Information og data
Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".
Jobbet er oprettet på vores service den 3.6.2024, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- IT-supporter
Statistik over udbudte jobs som it-supportere
Herunder ser du udviklingen i udbudte it-supporter over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal it-supportere.
Se flere statistikker her:
Statistik over udbudte it-supportere over tid
Dato | Alle jobs som it-supportere |
---|---|
26. november 2024 | 138 |
25. november 2024 | 139 |
24. november 2024 | 144 |
23. november 2024 | 145 |
22. november 2024 | 148 |
21. november 2024 | 151 |
20. november 2024 | 147 |
19. november 2024 | 147 |
18. november 2024 | 145 |
17. november 2024 | 149 |
16. november 2024 | 155 |
15. november 2024 | 156 |
14. november 2024 | 155 |
13. november 2024 | 157 |
12. november 2024 | 158 |
11. november 2024 | 156 |
10. november 2024 | 153 |
9. november 2024 | 155 |
8. november 2024 | 158 |
7. november 2024 | 154 |
6. november 2024 | 144 |
5. november 2024 | 137 |
4. november 2024 | 129 |
3. november 2024 | 137 |
2. november 2024 | 137 |
1. november 2024 | 142 |
31. oktober 2024 | 141 |
30. oktober 2024 | 134 |
29. oktober 2024 | 139 |
28. oktober 2024 | 134 |
27. oktober 2024 | 142 |