IT Field Supporter

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Århus N

Use your IT expertise in a global organisation

Are you a service-minded IT expert with Service Desk experience? Do you have great interpersonal and communication skills, enabling you to support your colleagues on complex IT-issues?

Tasks & responsibilities: You will…

…deliver 1st level IT support to users from all parts of our global organisation. You will develop end user guides and participate in deploying new IT services to end-users and installation of IT infrastructure and equipment. Your tasks will be varied and amongst others include:

  • Resolving 1st level tickets
  • Acting as part of the MHI Vestas IT Call Centre
  • Ticket handling (receiving, registering, documenting, prioritising and distributing service calls)
  • Developing and maintaining end-user documentation
  • Trouble-shooting and testing
  • Installation of IT equipment
  • Onsite end-user support at our HQ in Aarhus
  • Preparation and support of end-user equipment


  • Skills & experience: Our new colleague…

    …is service-minded, reliable and able to troubleshoot and communicate complex IT issues in a comprehensive manner. You hold an education as IT Supporter or similar and has +3 years of Service Desk experience. You have solid knowledge of MS OS (Windows 10) and O365. You are friendly and outgoing and have demonstrated customer service skills and great interpersonal skills. You will be part of a global team of IT Field Supporters.

    We expect that you:

  • Have experience with supporting large-scale/global sites from a central remote location
  • Enjoy working in a multicultural, dynamic work environment
  • Are fluent in English (written and oral)
  • Can prioritise and manage your own time and work tasks.
  • Are a team player – even when your team is virtual
  • Are willing and eager to learn new skills
  • Are analytical, structured and methodological
  • Have experience with Active Directory, ITIL Foundation, SharePoint (preferred, not required)


  • Join us if you…

    ...would like to work in an international and ambitious company where we work shoulder to shoulder every day to become the global leader in the offshore wind market. You will be part of a dedicated team in an organisation characterised by being ambitious, innovative and professional.

    In IT, we offer you:

  • A broad interface with many stakeholders
  • Great colleagues that support each other and work together
  • Excellent opportunities for professional and personal development
  • The right balance between creativity and quality in all solutions. We value initiative and responsibility


  • Information og data

    Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".

    Arbejdsstedet er beliggende i Århus N.

    Jobbet er oprettet på vores service den 25.6.2019, men kan have været deaktiveret og genaktiveret igen.

    • IT-supporter
    • Århus N

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    Statistik over udbudte jobs som it-supportere i Århus N

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    Statistik over udbudte it-supportere i Århus N over tid

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