IT Supporter
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Århus
Join us and become a knowledge partner across country borders as we focus not only on the technical IT aspects but also on how our users approach the systems and how we can make our set-up even more effective.
“No matter where in the world your colleagues are, they can get our help. Right now, we have implemented SAP to create a paperless and cordless production – and that is just one of the many things we do to make our IT even more user-friendly,” says Christian-Peter Hansen, IT Manager.
Join our global ServiceDesk Team – supporting over 4500 users
You will become part of our ServiceDesk Team in Aarhus, Denmark. Here, we are 3 colleagues working closely with our ServiceDesk Team in Beckum, Germany. Both teams are sharing the single point of contact for all BEUMER Group users with the local ServiceDesk Teams in our 35 locations worldwide. If a colleague needs any IT-related help or a new PC or phone, they come to us. We also handle IT projects where new installations are set up to aid e.g. our production.
“There’s great collaboration between Denmark and Germany, and we’re good at sharing our knowledge to heighten the IT user experience for all our colleagues no matter their location,” explains Christian-Peter.
Support users from over 20 nationalities – right here in Aarhus
In Aarhus alone, you will have colleagues from more than 20 nationalities working together and occasionally needing your help when they have IT issues, requests or questions. They will contact you via phone, email, Teams or our global ServiceDesk system.
It will be your job to categorise the incoming requests and either solve the incidents on your own or work with other teams such as Infrastructure, Business Application, Engineering Application or the SAP Team to solve the issues. Often, you will also speak to your colleagues in Germany for info, guidance or work on shared tasks.
Moreover, you will:
- Carry out on-site support of users on our 3 different locations in Aarhus and Aalborg
- Prepare and maintain PCs and other related equipment as well as purchase hardware and coordinate with suppliers
- Support Android and iOS devices in combination with Intune
- Support users in the usage of Microsoft Teams, OneDrive, etc.
- Be part of creating and maintaining user guidelines and FAQs and train users in video conference equipment and other standard applications
- Transfer incidents to our Problem Management and handle the subsequent coordination, cooperation and documentation in problem-solving
- Coordinate user tests to test new hardware, software and other peripheral equipment
Experience with IT support from a similar position
“Your challenge will be to understand the organisation and prioritise tasks based on user needs and roles. With many different nationalities, communication is key, and you need to be able to understand the user and their individual challenges, learn on the go and keep calm if things become mission critical,” says Christian-Peter.
Moreover, we imagine that you:
- Hold a degree within IT support or have similar certifications combined with a few years of experience from a similar role
- Have experience with Windows 10, Office 365 and deployment via SCCM or similar tools
- Are familiar with the ITIL-process and perhaps even certified in ITIL Foundation – this is an advantage
- Have knowledge about Active Directory as well as domain and network interaction
- Have a high degree of adaptability and are willing to go the extra mile
- Are fluent in both Danish and English
Interested?
If you have any questions regarding this position, please do not hesitate to contact Christian-Peter Hansen, IT Manager, +45 3017 9387.
If you would like to play a committed part in our successful family business, you can apply online at beumergroup.com/career.
We look forward to meeting you.
BEUMER Group
Conveying, loading, palletising, packing, serration and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge. We support these high standards through teamwork, mutual respect and a work culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.
Information og data
Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i Århus
Jobbet er oprettet på vores service den 8.7.2022, men kan have været deaktiveret og genaktiveret igen.
- IT-supporter
- Århus
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Statistik over udbudte jobs som it-supportere i Århus
Herunder ser du udviklingen i udbudte it-supporter i Århus over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal it-supportere i Århus.
Se flere statistikker her:
Statistik over udbudte it-supportere i Århus over tid
| Dato | Alle jobs som it-supportere |
|---|---|
| 25. december 2024 | 14 |
| 24. december 2024 | 14 |
| 23. december 2024 | 14 |
| 22. december 2024 | 14 |
| 21. december 2024 | 14 |
| 20. december 2024 | 14 |
| 19. december 2024 | 16 |
| 18. december 2024 | 15 |
| 17. december 2024 | 16 |
| 16. december 2024 | 16 |
| 15. december 2024 | 16 |
| 14. december 2024 | 16 |
| 13. december 2024 | 18 |
| 12. december 2024 | 17 |
| 11. december 2024 | 17 |
| 10. december 2024 | 16 |
| 9. december 2024 | 16 |
| 8. december 2024 | 16 |
| 7. december 2024 | 16 |
| 6. december 2024 | 16 |
| 5. december 2024 | 16 |
| 4. december 2024 | 15 |
| 3. december 2024 | 15 |
| 2. december 2024 | 14 |
| 1. december 2024 | 14 |
| 30. november 2024 | 14 |
| 29. november 2024 | 14 |
| 28. november 2024 | 13 |
| 27. november 2024 | 13 |
| 26. november 2024 | 15 |
| 25. november 2024 | 15 |
Værd at vide når du søger job som it-supporter i Århus
Aarhus summer af dynamik og diversitet, hvilket også afspejles i byens erhvervsliv. Mens servicesektoren generelt dominerer i Danmark, finder du i Århus flere prominente aktører inden for en række spændende brancher. Så hvor skal du kigge, hvis du drømmer om et spændende job i Danmarks næststørste by?
At komme rundt i Århus er både bekvemt og effektivt takket være et veludviklet netværk af offentlige transportmidler og cykelinfrastruktur. Uanset din destination og rejseplan, har du flere attraktive muligheder til rådighed:
Drømmer du om et spændende job i Smilets By? Fantastisk! Men før du pakker flyttekasserne, giver vi dig et overblik over, hvad du skal være opmærksom på, når du flytter til Århus for et job.
Bydele i Århus
Aarhus består af et væld af unikke kvarterer, hver med sin egen charme og atmosfære. Når du søger job i Smilets By, kan det derfor være fordelagtigt at undersøge de forskellige områder for at finde en god pasform mellem dine boligønsker, karrieremål og livsstil.
Indre By: Pulsende centrum med internationalt miljø. Perfekt til den ambitiøse, der drømmer om karriere inden for handel, finans, kultur og service. Du finder store virksomheder, startups og et bredt udvalg af butikker og restauranter. Boligpriserne er dog højere sammenlignet med andre områder.
Latinerkvarteret: Historisk hjørne med hyggelige gader og smukke bygninger. Populært blandt unge professionelle og kreative sjæle. Her finder du mindre virksomheder, designstudier og kunstneriske initiativer. Boligudbuddet er begrænset, men stemningen er unik.
Frederiksbjerg: Trendy område med et mix af moderne og historisk arkitektur. Tiltrækker familier og professionelle med ambitioner inden for kreative industrier, IT og medier. Gode transportforbindelser, men boligpriserne kan være høje.
Marselisborg: Roligt villakvarter med grønne områder og havudsigt. Ideelt for familier og personer, der prioriterer ro og natur. Mulighederne for beskæftigelse er primært inden for offentlige institutioner og små virksomheder. Boligpriserne er generelt højere.
Trøjborg: Dynamisk kvarter med studerende og kreative miljøer. Populært blandt unge og iværksættere. Boligudbuddet består primært af lejeboliger. God adgang til Aarhus Universitet og flere IT-virksomheder.
Lisbjerg: Industriområde i transformation med fokus på bæredygtighed og innovation. Attraktivt for personer med grønne ambitioner og teknisk baggrund. Flere innovative virksomheder har base her, og boligudbuddet er stigende.
Viby og Brabrand: Forstadskommuner med gode familievenlige boliger og et bredt udvalg af erhvervsområder. Her finder du store virksomheder inden for energi, logistik og teknologi. Boligpriserne er lavere end i centrum, men transporttiden kan være længere.
Mere information om Århus
Hvis du er på udkig efter et job i Århus, er det vigtigt, at du sætter dig grundigt ind i, hvordan jobmarkedet fungerer, og hvor i byen du vil arbejde og bo. Vi har samlet en guide med alle relevante oplysninger om Århus, så du kan få et samlet overblik. Læs mere om Århus i denne guide: Din guide til jobjagt i Smilets By: Sådan lander du drømmejobbet i Århus.