Technical Support Specialist - French Speaking
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Are you looking for your next big step? Do you want to work for a global leader in audio solutions for enterprise? If you would like to contribute to our worldwide growth and work closely with our customers and sales and Product Management team on EPOS products’, for products‘ demo, Installation, roll-out and troubleshooting, then this might be the role for you!
Right now, EPOS is looking for a French speaking Technical Support Specialist to be a part of the Global Operations Organization.
You will be joining a Global Support team of enthusiastic and dedicated engineers and technicians located in 5 different countries. We work with a ‘’can-do’’ attitude and you will be a part of an environment where everybody helps each other to succeed, grow and develop. We will make sure to give you the best start and our team are looking forward to welcoming you into a positive and encouraging work environment.
What we expect of our future Technical Support Specialist
As our new Technical Support Specialist, you have extensive technical expertise in the telecommunications or IT and feel comfortable employing these skills in a high-volume technical environment.
You know how to address client concerns in a professional manner and can navigate internal and external stakeholders.
You are a creative-thinker and expert problem-solver and always look for opportunities to learn from others who have more experience and tenure in the organization. You have a solid testing experience that includes analyzing test results, detecting issues and tracking root causes and you are able to suggest fixes, work arounds and improvements.
You willingly accept directions to adapt your role to team and organizational changes.
We are looking for the following skills and abilities:
Professional skills
Joining EPOS!
We all share the enthusiasm and the high will to deliver premium quality in everything we do. State-of the-art technologies in a modern work environment, an informal work culture, significant influence on your daily work and our steady growth makes us a stable employer of choice.
Application & Contact
Interested? For more information, contact Sara Aknooni, Head of Global Support & Service, on +45 4470 0124.
Please remember to attach your application and a current CV in English only. We are reviewing applications and inviting candidates for interviews on a continuous basis. We urge you to apply as soon as possible and no later than 30th of June 2023.
We are curious to meet you!
At EPOS we value diversity, equity and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA.
Right now, EPOS is looking for a French speaking Technical Support Specialist to be a part of the Global Operations Organization.
You will be joining a Global Support team of enthusiastic and dedicated engineers and technicians located in 5 different countries. We work with a ‘’can-do’’ attitude and you will be a part of an environment where everybody helps each other to succeed, grow and develop. We will make sure to give you the best start and our team are looking forward to welcoming you into a positive and encouraging work environment.
What we expect of our future Technical Support Specialist
As our new Technical Support Specialist, you have extensive technical expertise in the telecommunications or IT and feel comfortable employing these skills in a high-volume technical environment.
You know how to address client concerns in a professional manner and can navigate internal and external stakeholders.
You are a creative-thinker and expert problem-solver and always look for opportunities to learn from others who have more experience and tenure in the organization. You have a solid testing experience that includes analyzing test results, detecting issues and tracking root causes and you are able to suggest fixes, work arounds and improvements.
You willingly accept directions to adapt your role to team and organizational changes.
We are looking for the following skills and abilities:
- Strong analytical skills with an eye for details
- Ability to organize and manage highly detailed processes effectively
- Use of performance targets and goals to improve personal accountability
- Capacity to quickly learn company systems and tools
- Good approach to building relationship with stakeholders and customers
- Ability to work individually and with a team
- A positive work ethic can inspire to a positive work atmosphere
- Capacity to work with sense of urgency in case of critical issues and escalations
Professional skills
- +5 years of practical and demonstrated experience in Unified Communications/telecommunications or IT businesses
- Bachelor’s degree in telecommunication, IT or electrical engineering or Computer Science
- Solid experience of software applications/interfaces
- Knowledge and technical understanding of Video and wireless technologies
- Knowledge of networking (IP, switches and setting up environments)
- Experience with hardware configuration setting
- Proficient PC skills including Microsoft Office 365, MS Teams
- Proficient Softphone knowledge especially Zoom
- Experience in providing technical support
- Fluent in English and French in writing and speaking is a most.
Joining EPOS!
We all share the enthusiasm and the high will to deliver premium quality in everything we do. State-of the-art technologies in a modern work environment, an informal work culture, significant influence on your daily work and our steady growth makes us a stable employer of choice.
Application & Contact
Interested? For more information, contact Sara Aknooni, Head of Global Support & Service, on +45 4470 0124.
Please remember to attach your application and a current CV in English only. We are reviewing applications and inviting candidates for interviews on a continuous basis. We urge you to apply as soon as possible and no later than 30th of June 2023.
We are curious to meet you!
At EPOS we value diversity, equity and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA.
Information og data
Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i Ballerup.
Jobbet er oprettet på vores service den 12.6.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- IT-supporter
- Ballerup
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Statistik over udbudte it-supportere i Ballerup over tid
| Dato | Alle jobs som it-supportere |
|---|---|
| 6. november 2024 | 7 |
| 5. november 2024 | 7 |
| 4. november 2024 | 7 |
| 3. november 2024 | 8 |
| 2. november 2024 | 8 |
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| 31. oktober 2024 | 8 |
| 30. oktober 2024 | 6 |
| 29. oktober 2024 | 7 |
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| 20. oktober 2024 | 10 |
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| 10. oktober 2024 | 7 |
| 9. oktober 2024 | 5 |
| 8. oktober 2024 | 6 |
| 7. oktober 2024 | 7 |