Field Service Engineers

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Glostrup

Diebold Nixdorf is a world leader in enabling connected commerce for millions of consumers each day across the financial and retail industries. Its software-defined solutions bridge the physical and digital worlds of cash and consumer transactions conveniently, securely and efficiently. As an innovation partner for nearly all of the world's top 100 financial institutions and a majority of the top 25 global retailers, Diebold Nixdorf delivers unparalleled services and technology that are essential to evolve in an 'always on' and changing consumer landscape.

Diebold Nixdorf is now looking for several Field Service Engineers located in various places in Denmark.

Start date: X.X.2020

Location: Glostrup and Århus, Denmark

Engagement: Full-time

Job description

  • You will install, debug and provide technical maintenance for Banking (ATM) & Retail hardware and software of products and components within assigned area of responsibility mainly at customer´s premises.
  • Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools.
    • Repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW.

    • Perform routine checks according to documented preventative maintenance procedures and refill consumables as directed.
    • Instruct and train customers on usage and operation of installed HW and SW.
    • Observe technical or process problems at all times, proactively inform about potential problems and offer improvement suggestions if possible.
    • Receive briefing for incidents and orders from dispatch function.
    • Update dispatch function of all unforeseen issues.
    • Provide detailed debriefing on all performed activities.
    • Proactively inform customers about performed actions.


Personal skills

  • Professional education in IT- or mechatronic/electronic-related profession.
  • Proven track record of more than 1 year service engineer experience.

Experience in the following topics is essential:

  • English to understand technical documentation and knowledge base information preferred.
  • PC literacy and good knowledge and application of the relevant tools and methods.
  • Product knowledge of relevant (Banking & Retail) industry and basic ITIL skills preferred.

Please send your application to Kirsten Løve, [email protected] We look forward to receiving your application as soon as possible, however, no later than 15th January 2020.

If you have any questions about the role, please contact Per Rosendal, +45 21 15 88 04 or via [email protected]


Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i Glostrup.

Jobbet er oprettet på vores service den 12.12.2019, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • IT-supporter
  • Glostrup
  • Fredag den 31. januar 2020

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