Mobile Service Technician søges til Tesla Hillerød

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Hillerød

Mobile Service Technician søges til Tesla Hillerød


At Tesla, our Mobile Service Technicians are the backbone of the Service operation, who consistently deliver a revolutionary and exceptional experience to Tesla customers every day out in the field, supporting our mission to accelerate the world’s transition to sustainable energy.

As a Mobile Service Technician, you will be visiting customers out in the field and carrying out a wide range of technical vehicle repairs, as well as focussing on the continuous development of your technical skills. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service to customers.

To succeed at Tesla, you must be energetic, excellent with customers, highly organized, and smart working. You should have a passion for the brand and the ability to build on your technical skill set and thrive in a team environment.

Responsibilities

  • Investigate upcoming repair cases, ensuring you fully understand customer concerns and have parts available
  • Plan routes, prepare parts, load vehicle and drive out to customers to service their vehicles, consistently meeting the daily customer target
  • Provide excellent mobile service experience, exceed customer expectations by going the extra mile and taking ownership of your customers
  • Educate the customers on technical information and general usage of the vehicle
  • Meet the customer and perform basic repairs such as (but not limited to) replacing interior components, general maintenance, charging issues, alert analysis, implement recalls/bulletins, fluid replenishments, door handle maintenance and adjustments, basic diagnostics and body adjustments
  • Fill out service repair orders in Ranger app/SCA and make payment settlement with customer
  • Liaise with a mobile service advisor if follow-up with customer is required due to unexpected or unforeseen changes
  • End your day with driving back to your base and handle MRB by taking it back to parts or have it scrapped
  • Follow safety instructions and all Tesla specified repair guidelines to the accepted quality levels
  • Operate a variety of hand, power, and shop tools and maintain tools and equipment
  • Maintain records of time, expenses and materials
  • Support other service centers when needed
  • Work with a collaborative attitude and team spirit with your mobile team to achieve goals
  • Develop and maintain your own individual development plan, continuously developing your knowledge and skills


Requirements

  • Technical work experience from automotive industry or a related industry (aeronautics, engines, electrical, marine, aviation, other mechanics or industrial mechanic etc.)
  • Ideally a minimum 12-18 months of Tesla workshop experience, having good knowledge of all systems and apps
  • Strong communication skills in English, and a local language, is essential
  • Ability to engage with customers on a technical level and a strong customer focused mindset
  • Passion for Tesla and serve as advocate and brand ambassador to our customers
  • Demonstrate a safety minded attitude and safe work practice
  • Ability to work independently as part of a bigger team and motivated to work in a high paced, dynamic environment
  • Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
  • Be strategic and proactive. You must think and plan ahead
  • Valid Driver’s license


Can you recognize yourself in the above and are you passionate about EV's, then it is your chance to accelerate your career and start your Tesla adventure!

All applications must be submitted online and contain an English CV and Cover Letter.

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Om Tesla
Tesla fremskynder verdens overgang til bæredygtig energi. Vi designer, producerer, sælger og servicerer verdens bedste solcelleteknologi, energiopbevaringssystemer og elektriske biler. Herved giver vi kunderne mulighed for at generere, opbevare og forbruge energi fuldstændig bæredygtigt.

Tesla er engageret i at ansætte og udvikle de bedste talenter fra hele verden indenfor enhver given disciplin. Tesla er baseret i Californien og vores medarbejdere kommer fra fire kontinenter. Vi arbejder på at skabe et inklusivt miljø, hvor alle mennesker uanset køn, race, religion eller baggrund kan udføre deres arbejde bedst muligt.

Vores teams arbejder med en ukonventionel filosofi omkring tværfagligt samarbejde. Hvert medlem af et team forventes at udfordre og blive udfordret, at skabe og innovere. Vi forsøger at løse verdens sværeste og vigtigste problemer — og det ville ikke kunne lade sig gøre uden vores fælles passion for at gøre verden til et bedre sted.


Information og data

Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i Hillerød.

Jobbet er oprettet på vores service den 11.2.2021, men kan have været deaktiveret og genaktiveret igen.

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Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • IT-supporter
  • Hillerød
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