IT Support

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Holstebro

At STG, we always encourage you to craft the career that makes you more.
Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of.

Summary:
As a leading company in the industry, we value service-minded individuals who are dedicated to providing exceptional technical support to users and colleagues globally. Our team is collaborative, and we encourage independent problem-solving skills while fostering a culture of trust and ownership. At this role you will be a part of the IT Operations EMEA / APAC team and report directly to the IT Team Lead.

What can you expect as an IT Support at Scandinavian Tobacco Group?
As an IT Support at Scandinavian Tobacco Group (STG), you will be responsible for providing technical support and dealing with the system administration. This means you would work on providing service-oriented support to users and colleagues worldwide, with a particular focus on executing independent tasks effectively. You are based in Holstebro (DK) and sometimes asked if needed to be in the various offices in Denmark.

Your primary tasks will include the following:
• Provide technical support to users globally, utilizing Service Hub (TOPdesk), troubleshooting problems, and maintaining endpoints (intune) with a focus on Active Directory, Azure, and Office 365.
• Provide answers to users by identifying problems, researching answers, and guiding users/colleagues through corrective steps
• Improve knowledge resources by creating and maintaining documentation, contributing to the development of training programs
• Accommodate users’ disabilities by recommending devices and techniques
• Monitor compliance with service agreements to avoid legal challenges
• Identify system performance issues and recommend changes for improvement
• Update job knowledge by participating in educational opportunities and maintaining professional networks
• Accomplishe information systems and organization mission by completing related results as needed

Your areas of knowledge and expertise (that matter the most for this role):
• Preferably Bachelor's degree in the areas of IT, Computer Science, or relevant
• Prior experience in information technology or systems administration
• Familiarity with Local Area Network (LAN) concepts and practices
• Proficiency in operating systems (Windows 10/11, MAC, IOS, etc.), and Office365/Intune
• Proficiency in Active Directory
• Knowledge in enrolling scanners for SAP production purposes (SOTI)
• Self-starter with the ability to work independently
• Thrives in a collaborative team-oriented environment
• Excellent communication skills and proficiency both in English and Danish


Information og data

Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".

Arbejdsstedet er beliggende i Holstebro.

Jobbet er oprettet på vores service den 1.2.2024, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • IT-supporter
  • Holstebro

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Statistik over udbudte jobs som it-supportere i Holstebro

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Statistik over udbudte it-supportere i Holstebro over tid

Dato Alle jobs som it-supportere
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