Danish Technical Support Advisor
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Udlandet
The advisor is responsible for the handling of technical customer contacts for a variety of products mainly inbound via different communication canals. He/she must give information in a practical and clear manner within the set parameters. This advisor must also answer questions concerning specific procedures and services.
Main tasks
– In a correct, customer friendly and efficient manner answer and/or solve complex technical questions or problems posed by customers via telephone or email.
– Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions.
– Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems.
– Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered.
– Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position.
We offer
-Full-time (39 hours/week) and Permanent Contract
-Schedule: from Monday to Friday, from 9 to 18
-Salary: 18.400 Euros gross/year+ up to 1.800 Euros gross/year in bonus
-Opportunity to join an international company
Requirements
– Native level of Danish
– Fluent English
– A strong technical affinity, experience in technical field is a plus
– Knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)
– A good understanding of the MS Office environment is essential.
– Good telephone etiquette.
– Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment is beneficial.
***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation***
APPLY NOW
Main tasks
– In a correct, customer friendly and efficient manner answer and/or solve complex technical questions or problems posed by customers via telephone or email.
– Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions.
– Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems.
– Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered.
– Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position.
We offer
-Full-time (39 hours/week) and Permanent Contract
-Schedule: from Monday to Friday, from 9 to 18
-Salary: 18.400 Euros gross/year+ up to 1.800 Euros gross/year in bonus
-Opportunity to join an international company
Requirements
– Native level of Danish
– Fluent English
– A strong technical affinity, experience in technical field is a plus
– Knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)
– A good understanding of the MS Office environment is essential.
– Good telephone etiquette.
– Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment is beneficial.
***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation***
APPLY NOW
Information og data
Denne ledige stilling har jobtypen "IT-supporter", og befinder sig i kategorien "Informationsteknologi".
Arbejdsstedet er beliggende i Udlandet
Jobbet er oprettet på vores service den 18.2.2020, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- IT-supporter
- Udlandet
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Statistik over udbudte jobs som it-supportere i Udlandet
Herunder ser du udviklingen i udbudte it-supporter i Udlandet over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal it-supportere i Udlandet.
Se flere statistikker her:
Statistik over udbudte it-supportere i Udlandet over tid
| Dato | Alle jobs som it-supportere |
|---|---|
| 25. december 2024 | 7 |
| 24. december 2024 | 7 |
| 23. december 2024 | 7 |
| 22. december 2024 | 7 |
| 21. december 2024 | 7 |
| 20. december 2024 | 7 |
| 19. december 2024 | 7 |
| 18. december 2024 | 7 |
| 17. december 2024 | 7 |
| 16. december 2024 | 7 |
| 15. december 2024 | 7 |
| 14. december 2024 | 7 |
| 13. december 2024 | 7 |
| 12. december 2024 | 7 |
| 11. december 2024 | 7 |
| 10. december 2024 | 7 |
| 9. december 2024 | 7 |
| 8. december 2024 | 7 |
| 7. december 2024 | 7 |
| 6. december 2024 | 7 |
| 5. december 2024 | 7 |
| 4. december 2024 | 7 |
| 3. december 2024 | 6 |
| 2. december 2024 | 6 |
| 1. december 2024 | 5 |
| 30. november 2024 | 5 |
| 29. november 2024 | 6 |
| 28. november 2024 | 6 |
| 27. november 2024 | 6 |
| 26. november 2024 | 5 |
| 25. november 2024 | 5 |