Technical writer with software engineering expertise – Jabra
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Ballerup
For the Digitally Managed Eco-system (DiME) team, Jabra is hiring a Technical Writer. As Technical Writer, you will gather, author and structure technical information for Jabra software solutions, so that we ensure optimal integration in partner solutions. This ensures that Jabra’s digital devices deliver full value to both partners and their customers.
The Scene
At Jabra, we believe that making the world sound better improves the quality of life. We make professional audio and video devices to assist people communicating and collaborating better in the increasingly digital world.
The devices can enrich conversations with customers, colleagues, as well as partners, by complementing outstanding sound quality with advanced digital features like on-device call control, noise-management, and even conversation profiling.
In the DiME team, we help our solution partners around the world integrate our digital capabilities into their solutions, to the benefit of the end-users of the solutions:
Our partners use Jabra software modules and APIs to integrate their communication solutions with our digital devices, building solutions that provide both parties in a conversation with a best-in-class user experience. The advanced digital features let system integrators and developers put high-quality sound and a high level of control in the hands (or ears) of the users.
The Jabra software solution components are deployed on PCs, Macs, and handheld devices. Jabra software modules and APIs are available on a range of platforms, including Windows, macOS, Linux, Android, iOS, NodeJS/Electron, and Chromium based browsers.
The Role
You will be the key responsible for authoring and communicating the why and how of integrating Jabra devices and software components into our partners’ software solutions. The target audience at our partners include product managers, project managers, developers, testers, and solution marketeers.
To do this, you will need to plan and structure the documentation suite, and discover, collate, and verify the required base information from multiple sources within Jabra (including engineering, product management, and product marketing). Working with system architects and software developers in Jabra, you will then create the externally oriented descriptions, guides and reference documents that enable our partner to integrate and deploy the Jabra functionality to the end-user.
To achieve your goal, you will need to understand how this is done not just conceptually, but also technically in terms of software engineering.
You will help support our online community of integration partners. We support them through a digital and online platform, where the aim is to make it as easy and intuitive as possible to learn the why, how, and what of integrating Jabra technology into the partner’s platforms. A key aim with the digital platform is to provide a smooth and online customer journey for all stakeholders of our integration partners.
You will have the following functions and duties:
We expect you to be:
The role is full-time, and based in Ballerup, Denmark. As part of the team’s purpose and mission, we support flexible (online) working conditions during the week. Nevertheless, regular presence in Ballerup will be required due to the wide spread of information sources in the company.
Application deadline
To apply, please use the ‘APPLY’ link no later than Tuesday 16 November 2021. We hope to conduct interviews by end of November.
#LI-Jabra
The Scene
At Jabra, we believe that making the world sound better improves the quality of life. We make professional audio and video devices to assist people communicating and collaborating better in the increasingly digital world.
The devices can enrich conversations with customers, colleagues, as well as partners, by complementing outstanding sound quality with advanced digital features like on-device call control, noise-management, and even conversation profiling.
In the DiME team, we help our solution partners around the world integrate our digital capabilities into their solutions, to the benefit of the end-users of the solutions:
- We guide and support our partners on how to integrate Jabra software components into software systems and solutions, and we provide technical assistance when needed.
- We develop new value-add-cases and foster innovation with the partners around solutions for better talking to customers.
- We manage and participate in the digital eco-systems built around our products and the solutions of our partners.
Our partners use Jabra software modules and APIs to integrate their communication solutions with our digital devices, building solutions that provide both parties in a conversation with a best-in-class user experience. The advanced digital features let system integrators and developers put high-quality sound and a high level of control in the hands (or ears) of the users.
The Jabra software solution components are deployed on PCs, Macs, and handheld devices. Jabra software modules and APIs are available on a range of platforms, including Windows, macOS, Linux, Android, iOS, NodeJS/Electron, and Chromium based browsers.
The Role
You will be the key responsible for authoring and communicating the why and how of integrating Jabra devices and software components into our partners’ software solutions. The target audience at our partners include product managers, project managers, developers, testers, and solution marketeers.
To do this, you will need to plan and structure the documentation suite, and discover, collate, and verify the required base information from multiple sources within Jabra (including engineering, product management, and product marketing). Working with system architects and software developers in Jabra, you will then create the externally oriented descriptions, guides and reference documents that enable our partner to integrate and deploy the Jabra functionality to the end-user.
To achieve your goal, you will need to understand how this is done not just conceptually, but also technically in terms of software engineering.
You will help support our online community of integration partners. We support them through a digital and online platform, where the aim is to make it as easy and intuitive as possible to learn the why, how, and what of integrating Jabra technology into the partner’s platforms. A key aim with the digital platform is to provide a smooth and online customer journey for all stakeholders of our integration partners.
You will have the following functions and duties:
- Author technical documentation that targets various stakeholders in software solution organizations (developers, product managers, project managers, solution architects etc).
- Gather Information from across Jabra’s technical and marketing organization
- Structure information into online-navigable documentation messaging and structures, as well as more document-oriented formats
- Ongoing maintenance of the published material, with updates from engineering as well as feedback from partners
- Synchronization with other tech writers in Jabra on format, style, and tools
We expect you to be:
- Fluent in English; Nordic languages are a bonus
- Experienced in technical writing to diverse target audiences
- Experience with design of technical documentation structure for external partners
- Experienced within Software engineering, ideally including software development
- Skilled in understanding target audience profiles, and suitable message creation style
- Interested in software development and programming concepts, especially in modern network and cloud environments
- Experienced with working across departments, and with external partners and customers alike
- Able to communicate complex technical concepts in simple language
- Experienced in reading technical documentation for modern APIs etc.
The role is full-time, and based in Ballerup, Denmark. As part of the team’s purpose and mission, we support flexible (online) working conditions during the week. Nevertheless, regular presence in Ballerup will be required due to the wide spread of information sources in the company.
Application deadline
To apply, please use the ‘APPLY’ link no later than Tuesday 16 November 2021. We hope to conduct interviews by end of November.
#LI-Jabra
Information og data
Denne ledige stilling har jobtypen "Kommunikationsmedarbejder", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i Ballerup.
Jobbet er oprettet på vores service den 26.8.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kommunikationsmedarbejder
- Ballerup
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