Change Communications Manager for IT Communications & Change Management

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Hedehusene

Job Req Number: 48050
Time Type: Full Time

Come help us drive change in Global IT!

We offer you exciting and enriching activities to help you apply your skills and influence projects on a global scale

Joining us, you will have no shortage of exciting and enriching activities to help you apply your skills, widen your network, and influence projects on a global scale in an ambitious and dynamic environment. You will be working at DSV HQ in Hedehusene where we inhabit a new and appealing office building offering modern day conveniences such as state-of-the-art gym facilities, healthy food and great colleagues.

Global IT comprises 2,100 employees across DSV. We are a fast growing and hugely ambitious unit of our company, and one of the largest IT organisations in Denmark, even amongst businesses involved solely in IT. Together, we are challenging the industry by seeking to innovate and find new ways to add value and build more efficient and sustainable logistics solutions through the power of technology. Are you ready to be a part of this journey?

The IT Communications & Change Management Team

With this position, you will be joining the exciting and growing IT Communications & Change Management Team within DSV Global IT, based in our international headquarters in Hedehusene, just outside Copenhagen, Denmark.

Within the department, we handle all different forms of communications and change management tasks. We facilitate broad internal communications agendas, as well as external ones using social media. We also handle various tasks concerning employer branding and do extensive work with executive management, acting as sparring partners for their strategic communication needs. Furthermore, we are actively involved in the conceptualisation and execution of different key projects and processes, particularly from a communication and change management standpoint.

Flair for applying strategic communications, develop concepts, and training

As a Change Communications Manager within IT Communications & Change Management, you will ensure IT projects and IT change initiatives meet objectives on time by increasing employee adoption and usage. Your prime responsibilities will mainly cover the following three focus areas, but quickly, more tasks and projects will come your way.

Firstly, together with our Incident Management colleagues and colleagues in IT Governance, you will conceptualise and implement a uniform and audience-targeted incident process within IT and from all levels across IT to our stakeholders within the business. This will be done using our Service Portal as a channel and further integrated with our intranet on SharePoint. Based on this, you will develop templates and train key IT personnel, Incident Managers and other contributors in the new concept and templates, the processes, the respective parties’ roles and responsibilities, incl. training them in producing content. You will naturally communicate the new and improved service to all users across DSV whilst securing adoption and usage.

Secondly, through strategic communication and together with the IT Business Applications colleagues, you will support their adoption efforts of new automation and digitalisation products across DSV.

Finally, together with various collaborators both inside/outside of IT, you will support projects on both a large and small scale with your extensive change management experience. The projects and needs for Change Management are queuing up already.

Do these tasks sound like something for you?

As a Change Communications Consultant in IT Communications & Change Management, we anticipate that you:

  • Have at least 5 years’ experience in a change communications role, preferably from a large multinational organisation
  • Have a keen interest in the role IT plays in a large organisation
  • Have strong interpersonal skills
  • Have experience creating project and communication plans for different strategic purposes
  • You speak and write English fluently
  • Have strong writing and composition skills
  • Are well versed with the Microsoft Office 365 package, incl. PowerPoint
  • Have a can-do attitude and are able to carry yourself in a culturally diverse environment


The following skills would be helpful, but are by no means a requirement:

  • Experience with Microsoft SharePoint and Teams
  • Can understand Danish


About Global IT
Global IT is a growing and integral part of the operations of DSV, one of the world’s largest logistics providers. With around 2,000 employees spread all over the world, we collectively make one of Denmark’s largest IT organisations.

Each day, we work to constantly achieve new breakthroughs and provide new intelligent products for our customers. We continuously utilise our knowledge and skills to enhance our technological capabilities, boost our position in the industry, and accelerate the growth and success of DSV. With talented teams, a booming Innovation Lab and technological portfolio, we offer our employees the chance to boost their careers by developing and exposing themselves to intelligent state-of-the-art technologies, implemented on a global scale across DSV’s vast international network.

At DSV, we play a significant role in global logistics operations as one of the largest transport and logistics companies in the world. Looking forward, we are on a mission to become a technological leader within our field, setting the standard for the rest of the industry.

Are you up for the challenge of making DSV an industry leader in technology? Then “Forward Your Career” and join us today.

Want to know more and apply?
We will be happy to answer any questions you may have regarding the position and DSV as company.

You are welcome to contact Unna Balle Senior Manager on phone +45-25529490

We will process applications as we receive them.

DSV – Global Transport and Logistics

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Read more at www.DSV.com


Information og data

Denne ledige stilling har jobtypen "Kommunikationsmedarbejder", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Hedehusene.

Jobbet er oprettet på vores service den 25.3.2022, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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