Customer Communications Manager
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København K
• Would you like to help customers grow their business and build a stronger supply chain through value adding and impactful Customer Communications?
• Do you have excellent stakeholder management skills?
• Would you like to be part of a dedicated and progressive Sales & Marketing team?
Then this unique opportunity may be the right one for you.
Show More
We have adopted a customer-centric approach to communication with our clients and aim to ensure their perspective and insight is built into the way we communicate with them. You will be part of a new team that will be:
• Making Maersk an insightful partner that can safeguard our customer’s businesses and add competitive advantage in the longer-term through Strategic Customer Communications
• In open dialogue, sharing Value-Adding content that helps improve performance and cost savings in the short to medium term
• Visible at an Operational level – helping customers to manage the day-to-day brilliantly
In addition, you will support our customers reactively through Crisis and Issues Communications in response to external events.
We offer an exciting and attractive career in an ambitious and competitive environment with the possibility of continuous professional and personal development.
The environment is dynamic with focus on high performance, results, and respect for our employees.
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs.
We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Show More
As Customer Communications Manager you will be responsible for creating, managing, implementing and evaluating communications to our Customers.
You will be overseeing external customer communications and global advisories, ensuring our message is consistent and engages customers and builds brand recognition.
You will drive engagement and build active support for our transformation.
You will develop and manage the delivery of Customer communications strategies that build customer loyalty, brand awareness, and customer satisfaction.
You will be working closely with global and regional stakeholders in e.g. Marketing, Corporate Communications, Legal and Product.
You will also supervise selected projects to guarantee all content is publication-ready.
Show More
We are looking for a high-performing Customer Communications manager to help us deliver world-class engagement with our customers
The successful candidate has 7-10 years of experience from a similar position.
You have experience with creating and managing external communication and are able to structure messages to make powerful and persuasive arguments.
To perform this job successfully, you should be able to
1. Put yourself in our customers shoes - Listen and understand our customers’ pain points by harnessing our existing data as well as seeking new information and validation
2. Develop a Value-Adding customer-centric program
• Identify, prioritise and determine the issues that impact on the ‘short to medium-term’ decision-making process among our clients and prospects – for example, industry benchmarking, access to Maersk data etc.
• Create, co-ordinate and deliver a programme of planned customer communications activity that brings our insights to life in ways that are appropriate to this audience group
3. Create compelling content that engages our customers and delivers exceptional value for them
• Create assets including copywriting articles that will drive engagement – case studies, presentations, thought leadership, video and social etc.
4. Embed and align with the wider business
• Understand the growth ambitions of the business to ensure customer communications activity supports it and work closely with key stakeholders e.g senior leadership team, sales. Corporate communications and Legal
You:
• Have excellent stakeholder management skills
• Are a resilient team player who is goal-orientated and demonstrates a high level of commitment and thrive in an international environment. You want to challenge and develop yourself.
It would be an advantage, but not a requirement, if you are native English speaker
The right candidate is a self-starter with curious nature and a drive to continuously optimize.
Show More
• Do you have excellent stakeholder management skills?
• Would you like to be part of a dedicated and progressive Sales & Marketing team?
Then this unique opportunity may be the right one for you.
Show More
We offer
We have adopted a customer-centric approach to communication with our clients and aim to ensure their perspective and insight is built into the way we communicate with them. You will be part of a new team that will be:
• Making Maersk an insightful partner that can safeguard our customer’s businesses and add competitive advantage in the longer-term through Strategic Customer Communications
• In open dialogue, sharing Value-Adding content that helps improve performance and cost savings in the short to medium term
• Visible at an Operational level – helping customers to manage the day-to-day brilliantly
In addition, you will support our customers reactively through Crisis and Issues Communications in response to external events.
We offer an exciting and attractive career in an ambitious and competitive environment with the possibility of continuous professional and personal development.
The environment is dynamic with focus on high performance, results, and respect for our employees.
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs.
We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Show More
Key responsibilities
As Customer Communications Manager you will be responsible for creating, managing, implementing and evaluating communications to our Customers.
You will be overseeing external customer communications and global advisories, ensuring our message is consistent and engages customers and builds brand recognition.
You will drive engagement and build active support for our transformation.
You will develop and manage the delivery of Customer communications strategies that build customer loyalty, brand awareness, and customer satisfaction.
You will be working closely with global and regional stakeholders in e.g. Marketing, Corporate Communications, Legal and Product.
You will also supervise selected projects to guarantee all content is publication-ready.
Show More
We are looking for
We are looking for a high-performing Customer Communications manager to help us deliver world-class engagement with our customers
The successful candidate has 7-10 years of experience from a similar position.
You have experience with creating and managing external communication and are able to structure messages to make powerful and persuasive arguments.
To perform this job successfully, you should be able to
1. Put yourself in our customers shoes - Listen and understand our customers’ pain points by harnessing our existing data as well as seeking new information and validation
2. Develop a Value-Adding customer-centric program
• Identify, prioritise and determine the issues that impact on the ‘short to medium-term’ decision-making process among our clients and prospects – for example, industry benchmarking, access to Maersk data etc.
• Create, co-ordinate and deliver a programme of planned customer communications activity that brings our insights to life in ways that are appropriate to this audience group
3. Create compelling content that engages our customers and delivers exceptional value for them
• Create assets including copywriting articles that will drive engagement – case studies, presentations, thought leadership, video and social etc.
4. Embed and align with the wider business
• Understand the growth ambitions of the business to ensure customer communications activity supports it and work closely with key stakeholders e.g senior leadership team, sales. Corporate communications and Legal
You:
• Have excellent stakeholder management skills
• Are a resilient team player who is goal-orientated and demonstrates a high level of commitment and thrive in an international environment. You want to challenge and develop yourself.
It would be an advantage, but not a requirement, if you are native English speaker
The right candidate is a self-starter with curious nature and a drive to continuously optimize.
Show More
Information og data
Denne ledige stilling har jobtypen "Kommunikationsmedarbejder", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 22.9.2021, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kommunikationsmedarbejder
- København K
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Statistik over udbudte jobs som kommunikationsmedarbejdere i København K
Herunder ser du udviklingen i udbudte kommunikationsmedarbejder i København K over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kommunikationsmedarbejdere.
Se flere statistikker her:
Statistik over udbudte kommunikationsmedarbejdere i København K over tid
| Dato | Alle jobs som kommunikationsmedarbejdere |
|---|---|
| 5. juli 2024 | 0 |
| 4. juli 2024 | 0 |
| 3. juli 2024 | 0 |
| 2. juli 2024 | 0 |
| 1. juli 2024 | 0 |
| 30. juni 2024 | 0 |
| 29. juni 2024 | 0 |
| 28. juni 2024 | 0 |
| 27. juni 2024 | 0 |
| 26. juni 2024 | 0 |
| 25. juni 2024 | 0 |
| 24. juni 2024 | 0 |
| 23. juni 2024 | 0 |
| 22. juni 2024 | 0 |
| 21. juni 2024 | 0 |
| 20. juni 2024 | 0 |
| 19. juni 2024 | 0 |
| 18. juni 2024 | 0 |
| 17. juni 2024 | 0 |
| 16. juni 2024 | 0 |
| 15. juni 2024 | 0 |
| 14. juni 2024 | 0 |
| 13. juni 2024 | 0 |
| 12. juni 2024 | 0 |
| 11. juni 2024 | 0 |
| 10. juni 2024 | 0 |
| 9. juni 2024 | 0 |
| 8. juni 2024 | 0 |
| 7. juni 2024 | 0 |
| 6. juni 2024 | 0 |
| 5. juni 2024 | 0 |