Customer Communications Manager
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København K
Opportunity
- Are you looking for an exciting, invigorating role, where you’ll work with teams across the company?
- Do you have excellent stakeholder management skills and enjoy all aspects of communication?
- Are you looking for a workplace that fosters unity, work-life balance, and integrity?
Then this unique opportunity may be the right one for you.
We offer
The role of Communication Manager is both strategic and operational, managing communication collateral in close cooperation with several stakeholders and team colleagues.
As a Communications Manager with Maersk’s Marketing team, you’ll help drive the strategic customer-centric narrative, create value-adding content that safeguards our customer’s businesses, as well as work with producing collateral that creates opportunities for customers on an operational level, managing their day-to-day challenges.
This role offers the opportunity to rethink ways of doing things, and develop and implement new solutions. If you like to build, co-create, and dream big, in a dynamic environment, this is the role for you.
At Maersk, you’ll grow an exciting and attractive career in an ambitious and competitive environment with the possibility of continuous professional and personal development.
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs.
We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Key Responsibilities
As a Communications Manager, with customers as your target audience, you will be responsible for creating, managing, implementing and evaluating communications that is customer-facing.
You will be overseeing external customer communications and global advisories, ensuring our message is consistent and engages customers and builds brand recognition.
You will drive engagement and build active support for our transformation.
You will develop and manage the delivery of customer-centric communications strategies with the goal of building customer loyalty, brand awareness, and customer satisfaction.
To do this, you will work closely with global and regional stakeholders in e.g. Marketing, Corporate Communications, Legal and Product.
You will also supervise selected projects to guarantee all content is publication-ready.
Who we are looking for
We are looking for a Customer Communications manager, who thrives in a fast-paced environment and loves working with multiple stakeholders. You have experience with creating and managing external communication and can structure messages to make powerful and persuasive arguments. You love words, get a thrill from creating content that both engages and enlightens, and are used to working with tight deadlines.
The successful candidate has 5-7 years of experience from a similar position.
To perform this job successfully, you should be able to:
Listen, understand and create solutions to our customers pain point through outreach and research within and outside of Maersk
- Have outstanding content management and execution skills: you will create compelling content that engages our customers and delivers exceptional value for them
- Develop a Value-Adding customer-centric program
- Identify, prioritise and determine the issues that impact on the ‘short to medium-term’ decision-making process among our clients and prospects – for example, industry benchmarking, access to Maersk data etc.
- Create, co-ordinate and deliver a programme of planned customer communications activity that brings our insights to life in ways that are appropriate to this audience group
- Create assets including copywriting articles that will drive engagement – case studies, presentations, thought leadership, video and social etc.
- Understand the growth ambitions of the business to ensure customer communications activity supports it and work closely with key stakeholders such as senior leadership team, sales, corporate communications and Legal
You:
- Have excellent stakeholder management skills
- Are a resilient team player who is goal-orientated and demonstrates a high level of commitment and thrive in an international environment.
- You work well in a team but are also an independent worker. You’re a self-starter, are able to find and start your own projects and have a curious outlook.
- You love finding ways to optimise and streamline work structures, and are constantly finding new ways forwards.
It would be an advantage, but not a requirement, if you are native English speaker.
Information og data
Denne ledige stilling har jobtypen "Kommunikationsmedarbejder", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 15.7.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kommunikationsmedarbejder
- København K
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Statistik over udbudte jobs som kommunikationsmedarbejdere i København K
Herunder ser du udviklingen i udbudte kommunikationsmedarbejder i København K over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal kommunikationsmedarbejdere.
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Statistik over udbudte kommunikationsmedarbejdere i København K over tid
| Dato | Alle jobs som kommunikationsmedarbejdere |
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| 23. december 2024 | 0 |
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