IT Supporter
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København K
Are you an experienced, outgoing IT support savvy who loves bringing value to colleagues in your team as well as for internal business users? Do you enjoy workdays where things sometimes move really fast and where you will have great influence on how things are done? Then you are what we are looking for!
Responsibilities
The IT Operations department consists of two teams, IT Service Desk and IT Infrastructure. Your role will be in the IT Service Desk where you’ll be providing 1. Line support for our users globally and act as primary point of contact in providing incident resolution, technical support and advice. This includes support for internal users, troubleshooting and resolving basic network incidents, supporting A/V installations and purchasing and preparing hardware for new employees. We work with some of the newest technologies, and you are guaranteed a challenging position, where you’ll have plenty of opportunity to development your professional skills.
What We Require of You
What We'll Love About You
What You'll Love About UsSiteimprove is a Danish-founded multinational company with over 500 employees worldwide. In addition to our headquarters in Copenhagen, we have offices in Minneapolis, London, Berlin, Vienna, Amsterdam, Oslo, Sydney, and Toronto, and our customers are spread across North America, Europe, and Australia.
Even though we’ve grown rapidly since our foundation back in 2003, we’ve maintained our entrepreneurial spirit and strong feeling of togetherness. Read more about the Siteimprovers and our inclusive and global “work hard, play hard” culture in this section here: https://careers.siteimprove.com/culture/
We also offer amazing perks!
How To Apply
Click on the ‘Apply Now’ button to submit your application. If you have any questions regarding the job, feel free to contact Katrine Rav Hallas (vacation until 12 August) at +45 31198910 or [email protected]
Kilde: Jobnet.dk
Responsibilities
The IT Operations department consists of two teams, IT Service Desk and IT Infrastructure. Your role will be in the IT Service Desk where you’ll be providing 1. Line support for our users globally and act as primary point of contact in providing incident resolution, technical support and advice. This includes support for internal users, troubleshooting and resolving basic network incidents, supporting A/V installations and purchasing and preparing hardware for new employees. We work with some of the newest technologies, and you are guaranteed a challenging position, where you’ll have plenty of opportunity to development your professional skills.
What We Require of You
- A relevant educational background or equivalent practical experience.
- That you’re outgoing, service-minded and always do your best to meet end users with a smile while delivering world-class assistance.
- Be fluent in spoken and written English.
- Participating in the continued development of our internal IT processes and help pushing the boundaries for our service level.
- A team player with the ability to establish relationships with internal users.
- Takes lead, responsibility and ownership!
What We'll Love About You
- Passionate about delivering “best in class” service to users.
- Great experience within IT/user support and excellent people skills.
- That you’re a self-driven, structured and creative individual possessing lots of drive.
- Have working knowledge with ITSM systems, preferably ZenDesk.
What You'll Love About UsSiteimprove is a Danish-founded multinational company with over 500 employees worldwide. In addition to our headquarters in Copenhagen, we have offices in Minneapolis, London, Berlin, Vienna, Amsterdam, Oslo, Sydney, and Toronto, and our customers are spread across North America, Europe, and Australia.
Even though we’ve grown rapidly since our foundation back in 2003, we’ve maintained our entrepreneurial spirit and strong feeling of togetherness. Read more about the Siteimprovers and our inclusive and global “work hard, play hard” culture in this section here: https://careers.siteimprove.com/culture/
We also offer amazing perks!
- Great and inspiring company culture. We are passionate, innovative and people-centric. Consistently named as a great place to work across the globe.
- Amazing kitchen staff. Our head chef and his kitchen staff cook delicious lunch for us every day. There’s always cake on Fridays and on special occasions and celebrations (which, luckily, is quite often). Naturally, we offer free coffee, free sodas, and free fruit ad libitum. Opportunity to buy food to take home at extremely reasonable prices.
- Outstanding office location. We’re located in the heart of Copenhagen in a beautiful building sometimes referred to as “the Palace” by our employees.
- Friday bar. We have our very own Friday Bar. In the summer, we occasionally take the party to our cozy courtyard for barbecuing in the sun.
- Corporate social responsibility. We do various activities to be a good corporate citizen, and we are very proud to be a socially responsible company.
How To Apply
Click on the ‘Apply Now’ button to submit your application. If you have any questions regarding the job, feel free to contact Katrine Rav Hallas (vacation until 12 August) at +45 31198910 or [email protected]
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Konsulent", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København K.
Jobbet er oprettet på vores service den 24.7.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Konsulent
- København K
- Onsdag den 04. september 2019
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