Software Implementation Consultant
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København S
About Role:
We are looking for a motivated and competent software implementation Consultant to configure and implement our ERP Software-as-a-Service solution for our clients. You will work closely with our clients in Europe and the Exerp product team to design and configure customer solutions to address their business needs and solution requirements. Your role will have an important impact on the value realized and the success of the relation with the client.
Duties and Responsibilities:
The following represents a list of essential duties and responsibilities. Other duties may be assigned as required.
Your primary focus will be to help our clients and their 3rd party providers to integrate their website, mobile app or internal IT systems with our platform.
As an advanced ERP system, The Exerp Platform offers many API and integration layers for our clients to develop their own solutions:
In addition to the above capabilities you will be able to do conduct the following:
Competencies, Traits and Experience:
To perform this job successfully, an individual must be willing and able to perform each essential responsibility satisfactorily.
Soft Skills:
The following are the soft skills we are looking for in our ideal team member:
Other Skills and Abilities:
The following skills would be an advantage but are not required to start in the position:
About Exerp:
Great place to work certified - 4 years in a row
We are an industry-leading, international team of talented and easy-going professionals who thrive in a supportive, diverse culture of trust and mutual respect. As industry leaders, we take pride in sharing our expertise and knowledge within the sector and we value being generous – with time, intelligence and knowledge.
We combine technical expertise and know-how, world-class experience, innovation and a burning desire to bring out the best in our people and our business partners.
We integrate our expertise, our experience, our systems, our values and our people with those of our customers. This is achieved by listening and exploring possibilities; by integrating learnings and knowledge. It requires collaboration and trust. When challenges arise, we are responsive, calm, pragmatic and have the experience and creativity to find the right solutions – and to apply the lessons learned along the way.
We got here by blending traditional Nordic values like hard work, trust and not taking ourselves too seriously, with razor-sharp professionalism, deep specialist knowledge and hard-earned experience. We believe that to work with the best, you must be the best. This means we never stop learning and improving what we do – and how we do it.
Our clients are some of the largest and best-known fitness chains in the world. They have strong brands and loyal customers who demand a cost-effective, seamless experience – from taking out a membership, to signing up for a spin class, to processing monthly payments. Our customers rely on us to streamline their business and do it quietly, smoothly and with expert attention to detail.
Our workplaces reflect our culture and allow us to live our values while servicing our clients’ needs. The environment – whether in Copenhagen, Odense, West Palm Beach, Sydney or anywhere else in the world – is modern, well-equipped, relaxed, open and welcoming. We create shared places where people interact, connect, share and have the freedom to let their creativity loose.
At the same time, we provide the best tools and the right space for our specialists to work efficiently and expertly. Whether it’s a chat by the coffee machine or a transatlantic brainstorm in our video conference rooms, we work with passion, energy and style.
Application deadline:
30. November 2019
Kilde: Jobnet.dk
We are looking for a motivated and competent software implementation Consultant to configure and implement our ERP Software-as-a-Service solution for our clients. You will work closely with our clients in Europe and the Exerp product team to design and configure customer solutions to address their business needs and solution requirements. Your role will have an important impact on the value realized and the success of the relation with the client.
Duties and Responsibilities:
The following represents a list of essential duties and responsibilities. Other duties may be assigned as required.
Your primary focus will be to help our clients and their 3rd party providers to integrate their website, mobile app or internal IT systems with our platform.
As an advanced ERP system, The Exerp Platform offers many API and integration layers for our clients to develop their own solutions:
- SOAP API
- REST-full API
- Push notifications (SOAP, Azure Service Bus, HTTP callbacks)
- Integrations with payment gateway suppliers, collection agencies and accounting systems
- Data exports-based synchronization
- Provide consultancy to our client’s IT teams or 3rd party web/app integrators
- Educate and guide our customers or partners in the different usages of the various APIs
- Understand the business needs and work with their development teams to define the best implementation, including optimization such as caching strategies
- Document best practice and recommended design patterns/flows for integrators
- Contributing to the APIs Development roadmap
- Identify and specify API change requests for our Development team
- Test and document new API methods
- Analyse and evaluate new potential system integrations
- Provide technical expertise to our project team. This includes:
- Customisation of our online member portal to the client’s requirements (Html, JQuery)
- Customization of templates (pdf, Xslt, html)
In addition to the above capabilities you will be able to do conduct the following:
- Build an advanced knowledge of the configuration options and capabilities of our Enterprise fitness chain management product
- Drive the Gap analysis and the configuration activities during new implementation projects
- Perform requirements analysis with the different departments of our clients (Finance, Sales, Operations, IT..) with the support of Exerp product team and address all gaps via “configuration” rather than “customization”
- Produce the functional requirement to facilitate the product team activity
- Be pro-active to propose solution to the client
- Help and train the client to configure the solution
- Build strong and lasting relationships with the clients based on trust
- Support our client business as usual activity
- Provide training to our clients as needed
- Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues
- Work with the product team and account managers
- Support Exerp Sales team as technical consultant during pre-sales presentations.
Competencies, Traits and Experience:
To perform this job successfully, an individual must be willing and able to perform each essential responsibility satisfactorily.
- Bachelor/MSc in Computer Science, Engineering or Business Administration or superior relevant work experience
- 2+ years of strong /professional consulting experience in the Functional Area
- Excellent English communication skills both written and verbally through all levels of organizations both internally and externally
- Understanding of technical solutions, business processes and have an analytic and methodical approach in problem solving
- Strong organizational skills with ability to multi task and prioritize deadlines in a fast-paced environment
- Knowledge of Microsoft Office, particularly Excel
- Ability to travel up to 60 days annually
Soft Skills:
The following are the soft skills we are looking for in our ideal team member:
- Ability to work both independently and in a collaborative team environment
- Pro-active and eager to learn both independently and from experienced colleagues
- General solid interest in IT solutions and has an excitement about new technologies
- Enjoys focusing on finding solutions rather than listing problems
- Enjoys engage and educate people both internally and externally
- Ability to communicate complex concepts in a clear and synthetic way
- Ability to put yourself in the position of a client and adapt your instructions accordingly
Other Skills and Abilities:
The following skills would be an advantage but are not required to start in the position:
- Knowledge or experience of the Health and Fitness industry
- Experience with billing and collection processes, simple accounting, account receivables and financial reporting
- Experience with ERP implementation projects or system
- Experience writing SQL queries
- Familiarity with databases and datasets for extraction and conversion into useful business information
- Knowledge of HTML, SOAP web services
- Experience with billing and collection processes, simple accounting, account receivables and financial
reporting
About Exerp:
Great place to work certified - 4 years in a row
We are an industry-leading, international team of talented and easy-going professionals who thrive in a supportive, diverse culture of trust and mutual respect. As industry leaders, we take pride in sharing our expertise and knowledge within the sector and we value being generous – with time, intelligence and knowledge.
We combine technical expertise and know-how, world-class experience, innovation and a burning desire to bring out the best in our people and our business partners.
We integrate our expertise, our experience, our systems, our values and our people with those of our customers. This is achieved by listening and exploring possibilities; by integrating learnings and knowledge. It requires collaboration and trust. When challenges arise, we are responsive, calm, pragmatic and have the experience and creativity to find the right solutions – and to apply the lessons learned along the way.
We got here by blending traditional Nordic values like hard work, trust and not taking ourselves too seriously, with razor-sharp professionalism, deep specialist knowledge and hard-earned experience. We believe that to work with the best, you must be the best. This means we never stop learning and improving what we do – and how we do it.
Our clients are some of the largest and best-known fitness chains in the world. They have strong brands and loyal customers who demand a cost-effective, seamless experience – from taking out a membership, to signing up for a spin class, to processing monthly payments. Our customers rely on us to streamline their business and do it quietly, smoothly and with expert attention to detail.
Our workplaces reflect our culture and allow us to live our values while servicing our clients’ needs. The environment – whether in Copenhagen, Odense, West Palm Beach, Sydney or anywhere else in the world – is modern, well-equipped, relaxed, open and welcoming. We create shared places where people interact, connect, share and have the freedom to let their creativity loose.
At the same time, we provide the best tools and the right space for our specialists to work efficiently and expertly. Whether it’s a chat by the coffee machine or a transatlantic brainstorm in our video conference rooms, we work with passion, energy and style.
Application deadline:
30. November 2019
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Konsulent", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København S.
Jobbet er oprettet på vores service den 30.9.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Konsulent
- København S
- Lørdag den 30. november 2019
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