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IT Consultant - BC Hospitality Group, København

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København S



We are looking for a dedicated IT consultant

Are you our new colleague?

Are you passionate about providing high quality and professional service to customers and colleagues? Do you feel like and have the ability to engaging in operation, implementation, support and user IT? Do you like to work in a busy IT department? Then you might be our new colleague.

About the job

Under the authority and operational direction of the Assistant Group Director of IT in the BC Hospitality Group, you will have your daily routine in an informal and busy department consisting of 5 employees. Here we share the responsibility for ensuring and further developing an efficient and secure IT operating environment that supports the group's IT strategy.

As a 1st line technical supporter, you will work with quality, user satisfaction and knowledge sharing. Your responsibility is to provide technical support via phone and via our case management system (ServiceDeskPlus).

Your workplace will be both at Bella Center Copenhagen, where we have our head office, as well as at our 3 hotels, Copenhagen Marriott Hotel, AC Hotel Bella Sky and Crowne Plaza Copenhagen Towers, where you will get a good understanding of the applicable IT requirements in connection with hotel operations.

On workdays, you receive calls and ServiceDesk user inquiries and resolve their IT challenges, which may include problems with PCs, the Office package, etc. We also serve users who have network challenges, problems with IP/mobile phones and everything else concerning the IT sector.

If you have any questions about the position, please contact Assistant Group Director of IT, Carina Nørklit, at [email protected]

In connection with the employment, you can present a clean criminal record.

The applications are processed on an ongoing basis and interviews will be carried out on an ongoing basis.

Tasks

Among other things, your tasks will consist of:

  • Server operation management and documentation with external partners
  • 1st and 2nd level support for all group companies concerning the solutions that IT provides
  • Participation in IT projects in the group in cross-sectoral collaboration
  • Updating user policies
  • Internal documentation
  • Ad hoc IT support in connection with exhibitions/customer events at Bella Center Copenhagen and at our hotels


    • About you

    You have an IT degree and likewise experience and knowledge from a similar position in a medium-sized company or a hosting provider.

    In addition, you have:

  • Knowledge of Microsoft Active Directory and user administration
  • In-depth knowledge of Microsoft Windows 8.1 and 10
  • Knowledge of troubleshooting on Microsoft Office 2013, 2016, O365
  • Knowledge of support for smartphones (iOS and Android)
  • Good communication skills and the ability to communicate technical issues to the users in Danish and English
  • Knowledge of simple Cisco configurations (CCNA courses or similar) and Linux is an advantage


    • Personal skills:

  • Most importantly, you prioritize further developing yourself and are not afraid to embark on new tasks.
  • As a person, you are self-reliant and exercise responsibility in relation to tasks, and you work diligently and solution-oriented.
  • You meet your deadlines and agreements, you keep calm and understand how to prioritize your time effectively.
  • You also work structured and can document your work through guidance and instructions.
  • Not least, you are flexible in terms of entering into multiple roles, where your approach is always professional and welcoming.
  • Considered creativity is a welcome plus.
  • Generally, you should enjoy a varying and unpredictable working day at a fast pace and expect to move around on all of the group's premises.
    Last but not least, cheerfulness and a positive attitude constitute significant quality features for us.


    • About the company

    We offer an extrovert position in an event-driven organization that is informal, dynamic and constantly evolving.

    At BC Hospitality Group, we value diversity and therefore encourage everyone qualified to apply regardless of gender, age, disability, ethnic background, religion and sexual orientation.


    Information og data

    Denne ledige stilling har jobtypen "Konsulent", og befinder sig i kategorien "Kommunikation, marketing, salg".

    Arbejdsstedet er beliggende i København S.

    Jobbet er oprettet på vores service den 1.10.2019, men kan have været deaktiveret og genaktiveret igen.

    Rapportér
    Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
    • Konsulent
    • København S
    • Søndag den 27. oktober 2019
    Rapportér

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