Social Media Strategy Consultant
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København V
The Strategic Services team is the newest addition to Falcon.io's thriving Customer Experience Department. Working alongside Customer Success and Account Management, this new business unit focuses on strengthening our partnership with top tier Falcon customers through paid consultation on social media strategy and best practice, optimizing services on key global accounts.
Our Copenhagen team is now hiring for a Social Media Strategy Consultant who brings passion and social media know-how, a commercial mindset and a strong analytical and strategic skillset. You will need to be adept at distilling business challenges into tangible recommendations for social, as well as diving deep into social media data analysis. You demonstrate strength in project management, pitching, scoping and pricing, and you never lose sight of the customer relationship.
Ideally, you come from an agency background or similar, with a total of 2-4 years of experience.
What you will do:
Interested?
We offer you:
Falcon.io provides a unified SaaS platform for social media listening, engaging, publishing and managing customer data; endorsed by partnerships with Facebook, Twitter, Instagram and WhatsApp. Founded in Copenhagen a decade ago, we now also have offices in New York City, Berlin, Melbourne, Budapest and Sofia. We joined the Cision family in January 2019, and together we help brands build better relationships with their customers.
Kilde: Jobnet.dk
Our Copenhagen team is now hiring for a Social Media Strategy Consultant who brings passion and social media know-how, a commercial mindset and a strong analytical and strategic skillset. You will need to be adept at distilling business challenges into tangible recommendations for social, as well as diving deep into social media data analysis. You demonstrate strength in project management, pitching, scoping and pricing, and you never lose sight of the customer relationship.
Ideally, you come from an agency background or similar, with a total of 2-4 years of experience.
What you will do:
- The services and solutions offered by the Strategic Services Team depend on collaborative efforts across Falcon departments, while customer-facing work can include enablement via social media workshops, recurring KPI reports, Social Media Audits and Social Media Playbooks.
- Strategists also present & host workshops at relevant industry events and customer summits.
- Before engaging in project work, you will be responsible for assessing customers’ social business maturity, delivering presentations and recommendations based on your analysis. Your planning on the resource and time input required will determine Falcon's services throughout the consultancy projects which follow.
- Throughout project lifecycles you will be expected to manage customer expectations, record developments in your customer relationships and deliverables, while staying up to date on Falcon's product offering to ensure internal and external workflows are aligned.
- Internally, you will be a source of constant and critical feedback to R&D in driving development of the Falcon platform; you will provide sparring and input across the Customer Experience department on overall goal setting and individual customer success plans; and you will work with sales, prospecting deals and pitching our strategic deliverables.
Interested?
We offer you:
- A seat on one of Falcon's most high-potential teams
- The opportunity to partner with international colleagues across the global offices of a social media industry leader
- An open and informal working environment defined by high levels of personal responsibility
- A pension scheme, health insurance, and staff discounts at a few of Copenhagen’s best kept (and not so well-kept) secrets
- An office space housed in the old Danish Design Center, directly opposite Tivoli Gardens in central Copenhagen
- The Falcon Feed: our in-house canteen providing up to 3x meals per day, including drinks and healthy snacks
Falcon.io provides a unified SaaS platform for social media listening, engaging, publishing and managing customer data; endorsed by partnerships with Facebook, Twitter, Instagram and WhatsApp. Founded in Copenhagen a decade ago, we now also have offices in New York City, Berlin, Melbourne, Budapest and Sofia. We joined the Cision family in January 2019, and together we help brands build better relationships with their customers.
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Konsulent", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København V.
Jobbet er oprettet på vores service den 30.9.2019, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Konsulent
- København V
- Mandag den 28. oktober 2019
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