Travel Consultant, Sales
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Freelance - København V
Key Responsibilities:
Sales and clients
Operations
To Succeed in the Role, You Should Have:
Knowledge/Skills
Experience
We Are Looking for a Person With:
What We Offer:
Kilde: Jobnet.dk
Sales and clients
- Provide travel consultation for customers travelling to Japan or to other destinations
- Screen leads by establishing motivation for buying and stage of buying process
- Utilize consultative sales technique to establish the customer’s wants and needs
- Establish customer’s eligibility, content, trust, commitment and deadlines before proceeding to detailed travel planning and quotation
- Send out travel offer or reply by to customer by due date
- Follow-up with customer in a timely manner
- Invoice and Monitor payments from customers
- Work as a team player in the sales team and with easy handover in case of absence
- Sharing Emergency Duty among team (24 hours)
Operations
- Provide streamlined workflow with reply and filing from group e-mail
- Input of customer’s necessary information in quotation sheet with strict guidelines
- Close cooperation and follow-up with Operations team
- Translate travel offer and itinerary received from operation center from English to customer’s language, send them out the customer
- Creating deposit invoice/final invoice to customers using mid-office system.
- Providing detailed travel information and sending out documents to customers
- Planning and development
- Translate/update of products on Japanspecialist website provided by operation center
- Translate/update of destinations and other content for website provided by operation center or marketing
- Cooperation with marketing:
- Production of flyers and other printed sales material
- SoME content and updates
- Organising Live streaming with local partners
- Participation in travel fairs and other promotional events
- Involvement in other local marketing activities
- Provide production inputs for local package tours (FIT or Guided tours) to the operation team
- Self-learning of new destinations
- Preparation and presentation of statistics
- Participating in workshops and inspection tours
- Internal
- Sharing destination knowledge
- Sharing sales techniques
- Fill out internal sales reports accurately and in timely manner
- Revenue
- Monitoring sales, profit and hit-rate
- Follow up with improvements to increase profit
- Others
- Representing the company at dinners/lunches, on study tours, meet & greet etc.
- Participating in projects
- Ad hoc assignments
- Cooperation with local authorities, local tourist-boards, and others
To Succeed in the Role, You Should Have:
Knowledge/Skills
- Experience in sales, questioning and screening with focus on the right customer and profit/hit-rate
- Team-player, customer sharing and lifting the sales for the whole team
- Strong technical skills in Microsoft Office
- Deep understanding of punctuality and reply speed
- Fluent in Danish is an asset
- Fluent English a must
- Effective communication skills on a business level in Japanese language to maintain formal language and use appropriate business etiquette
- Skills in booking systems
- General GDS skills (preferred Amadeus)
- Experience in working with Amadeus
- Experience and understanding of invoicing
- Must have thorough knowledge of the various destinations that we sell (Japan and combo)
Experience
- Minimum of 3 years in the travel industry in sales in B2C market
We Are Looking for a Person With:
- Proactive and self-driven
- Owning the responsibility and taking control
- Team player with focus on “our customer”
- Good understanding of cultural differences between various teams, being able to work in a multi-cultural environment
- Good overview but still focusing on the details
- Structured and good at planning ahead
- Flexible and open to changes
- Practical problem solver
- Working well under pressure
What We Offer:
- Service leave days according to seniority
- Different training and self-development activities
- Career development opportunity within the Group
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Konsulent", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i København V.
Jobbet er oprettet på vores service den 1.5.2024, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Konsulent
- København V
- Torsdag den 29. august 2024
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